Ratings based on 504 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Mar 2020 on Hotels
Chosen for proximity and recommendation
Comment from Hotel Management
15 Mar 2020 by Emanuella Blazewick, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again in the near future.
by A verified traveler from SAN FRAN
Posted 9 Mar 2020
LOCATION WAS OF COURSE IS THE MAIN PLUS IF YOU ARE LOOKING TO SHOP IN LA AT LUXURY STORES. AFTER A DAY OF SHOPPING, THERE IS NO POINT STAYING HERE ANY MORE THAN THAT.
FOOD/SNACKS POOR, DRINKS POOR, ROOM NOT UPDATED BEING IN THE AREA AND THE CLIENTS THEY WOULD BE GETTING,
IT WAS CHEAP THOUGH, I DIDNT SHOP BASED ON PRICE, IT WAS THE LOCATION REALLY, BUT I GUESS FINANCIALLY IT DIDN'T DENT MY WALLET AT ALL. I WOULD NOT MIND PAYING MORE 5-600 A NIGHT IF THEY DECIDED TO UPGRADE THE HOTEL
Comment from Hotel Management
14 Mar 2020 by Emanuella Blazewick, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Mar 2020
The staff was very attentive an the environment was amazing
Comment from Hotel Management
15 Mar 2020 by Emanuella Blazewick, Hotel Management
Thanks for staying with us and for the 5 star review. We appreciate your feedback!
by A verified traveler
Weekend in Beverly Hills
Posted 29 Feb 2020 on HotelsGreatly positioned.
Kind staff.
Helpful
Comment from Hotel Management
15 Mar 2020 by Emanuella Blazewick, Hotel Management
Thanks for staying with us and for your kind words. We appreciate your feedback!
by A verified traveler
Posted 22 Feb 2020 on Orbitz
Hotel is in desperate need of a renovation, which is currently underway. We shovel have been told about the construction. Carpets are worn and stained, elevators are beat up, bathrooms are old, floors and walls shake, soundproofing is terrible.
Comment from Hotel Management
14 Mar 2020 by Emanuella Blazewick, Hotel Management
Thank you for sharing your feedback and we apologize about your experience. We are excited about upcoming renovation at our property that will take place later this year, please keep us in mind for the future. We would love an opportunity to welcome you back and make it up to you!
by A verified traveler
Posted 12 Feb 2020
Comment from Hotel Management
14 Mar 2020 by Emanuella Blazewick, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 1 Feb 2020 on Hotels
by A verified traveler
Posted 26 Jan 2020
The staff is phenomenal! Excellent service anywhere at the hotel. Location of the hotel is the best - right on Rodeo Drive. Can’t beat that!
The rooms and bathrooms need updating. Half of the hotel is under renovation which started at 7am every morning. Not pleasant.
Overall, the stay was pleasant.
Comment from Hotel Management
15 Mar 2020 by Emanuella Blazewick, Hotel Management
Thank you for sharing your feedback and we apologize about your experience. We are excited about the renovation at our property that is taking place right now. Please, keep us in mind for the future. We would love an opportunity to welcome you back and make it up to you!
by A verified traveler
Posted 25 Jan 2020
Comment from Hotel Management
14 Mar 2020 by Emanuella Blazewick, Hotel Management
Thanks for staying with us and for your 5 star review. We appreciate your feedback!
by A verified traveler
Posted 13 Jan 2020 on Hotels
