Ratings based on 1,054 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Great place. Bed was comfortable. Staff were great. We will definitely be back.
by A verified traveler
Posted 17 Nov 2024
Perfect for early morning flight. The airport shuttle was awesome and the bellman/shuttle driver was very helpful. We got back from our cruise super early and they let us check in early. It was clean.
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for your kind review! We're thrilled to hear that our airport shuttle and bellman/shuttle driver made your travel experience smooth and enjoyable. It’s great to know we could accommodate your early check-in after your cruise and that you found everything clean and comfortable. We hope to welcome you back on your next trip! Safe travels!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for the fantastic rating! We're thrilled to see you had a great experience. We appreciate your support and look forward to welcoming you back for another amazing stay!
by A verified traveler
Posted 16 Nov 2024
Boring boring boring.
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. If there’s anything specific you feel we could improve or add to make your stay more enjoyable, we’d love to hear your suggestions. Your input is valuable, and we hope to provide a more engaging experience should you choose to stay with us again.
by A verified traveler
Posted 15 Nov 2024
Cascade of problems at check-in: failed computers, our room given away while we waited, failed to honor our reservation, and received impolite and stonewall-type response from front desk.
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for bringing this to our attention. We sincerely apologize for the challenges you faced during check-in and the frustration caused by the issues with your reservation. This is not the level of service we aim to provide, and we’re deeply sorry for falling short. We understand how important a smooth and welcoming check-in experience is, and we’ll be reviewing your concerns with our team to ensure these problems are addressed and prevented in the future. Please reach out to us directly if you’d like to discuss this further—we’d like the opportunity to make things right.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for your rating! We're glad to see you had a positive experience overall. If you have any specific feedback on how we can make your next visit even better, we’d love to hear it. We hope to welcome you back again soon!
by A verified traveler
Posted 13 Nov 2024
I love that they had 2 restaurants and a coffee bar inside the hotel. The food and drinks were amazing. Will book with them again.
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you for your wonderful review! We're so glad you enjoyed the convenience of our restaurants and coffee bar, as well as the delicious food and drinks. It's great to hear you plan to book with us again—we can’t wait to welcome you back for another fantastic stay!
by A verified traveler
Posted 12 Nov 2024
Nice clean horel
Comment from Hotel Management
17 Nov 2024 by Sofie, Hotel Management
Thank you so much for your amazing review! We're thrilled to hear that you had a perfect experience with us. Providing exceptional service and a comfortable stay is always our top priority, and it’s wonderful to know we hit the mark for you. We truly appreciate your kind words and look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
The outside bar
Comment from Hotel Management
12 Nov 2024 by Roger, Hotel Management
Thank you for staying with us. Please reach out to our front office manager to share your experience so that we can provide feedback to our team to improve.
by A verified traveler
Posted 12 Nov 2024
Older than it looked from the photos, no breakfast.
Comment from Hotel Management
12 Nov 2024 by Roger, Hotel Management
Thank you for staying with us.
