Ratings based on 2,310 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brooklyn
Posted 30 Nov 2024
Easy stay and great staff.
by A verified traveler from fall river
Posted 29 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Luis, We are thrilled you had an excellent stay at Los Angeles Airport Marriott, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Juan, We are delighted you enjoyed your stay at the Los Angeles Airport Marriott. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 29 Nov 2024
Close to the airport. Clean and comfortable
Comment from Hotel Management
29 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Jenefer, Traveling can be difficult enough, so we at the Los Angeles Airport Marriott strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 29 Nov 2024
Everything
Comment from Hotel Management
29 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Jhenn, Thank you for staying at the Los Angeles Airport Marriott and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Michael, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Los Angeles Airport Marriott and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 26 Nov 2024
The staff provided 5-star service!
Comment from Hotel Management
27 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Guest, We are pleased that you enjoyed your stay at Los Angeles Airport Marriott. Thank you for your generous comments regarding our hospitality. We are excited to share these kind remarks with our associates. They are committed to enhancing each guest's visit, and we appreciate your recognition of their service. Thank you for being our guest, and we hope to welcome you again very soon.Kindest regards,Hotel Guest Relations Team
by A verified traveler from Richmond
Posted 26 Nov 2024
The location is convenient for visiting family nearby. Beaches are pretty close as well. Having a Starbucks in the lobby is a good idea. It makes the morning easy. The room was nice and spacious. There are at least 3 different restaurants for dinner. We liked the steakhouse the best for dining.
Comment from Hotel Management
26 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Charmain, Thank you for sharing about your recent experience at Los Angeles Airport Marriott. It is a pleasure to know you appreciated our excellent location and comfortable guest suites. We are particularly delighted you thoroughly enjoyed dining at our on-site restaurants, which was the highlight of your stay. Our team takes great pride in providing quality food and service, and we will enjoy passing along your wonderful comments. We look forward to the opportunity of welcoming you back any time your travels bring you this way.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 26 Nov 2024
Convenient, great staff, quiet, shuttle.
Comment from Hotel Management
26 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Brandon, Thank you for staying at the Los Angeles Airport Marriott and for your generous feedback. It is a joy knowing our location near LAX was convenient for your stay and that you appreciated our friendly team. We are particularly glad you found our guest suites peaceful and could take advantage of our airport shuttle service. Your comments were a pleasure to read, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Kindest regards,Hotel Guest Relations Team
by A verified traveler
Posted 24 Nov 2024
This was very convenient location for an overnight layover at LAX. Everything was fine and as expected with the hotel - we even got ground floor pool-facing room so could just walk outside to the pool (no time to take advantage of this though). However:
1. figuring out where to catch the airport shuttle to the hotel after landing at LAX, was not easy for first-timers - you need to find the red-painted kerbside where hotel shuttles pick-up/drop-off - the airport signage was very unhelpful so don't rely on these to direct you to the right place.
2. restaurants within the hotel were expensive. Ended up eating a 25-dollar burger which was OK but not amazing. There were no cheap eateries within easy walking distance (it being LA this may not be surprising)
3. free wifi in the hotel required joining Marriott's Bonvoy club, which was free, so we joined, but this wouldn't necessarily cause us to choose Marriott over other suppliers in future.
Comment from Hotel Management
26 Nov 2024 by Hotel Guest Relations Team, Hotel Management
Dear Carol, Thank you for being our guest at the Los Angeles Airport Marriott. We're pleased that you enjoyed our accommodations and that our location near LAX was perfect for your travel needs. However, we are sorry for any inconvenience caused while using the airport shuttle. Our front desk is always available to help make your time with us more convenient. Also, we have noted your comments regarding the food and internet and will review them with our team to understand how we can continue to deliver exceptional experiences. Thank you for taking the time to share about your time with us. It was a pleasure having you, and we hope to see you again soon!Kindest regards,Hotel Guest Relations Team
