Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Jesse, we're ecstatic to receive your positive rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We look forward to having you back with us soon! Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 14 Nov 2024
Always love staying here
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Jason, thank you for your kind words! We're so glad to hear that you always enjoy your stay with us. We look forward to welcoming you back for many more great visits!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 13 Nov 2024
Great hotel
Comment from Hotel Management
15 Nov 2024 by Customer Care Team, Hotel Management
Dear Ida, thank you for the fantastic feedback! We're thrilled to hear you had a great experience and hope to welcome you back for another wonderful stay soon!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 13 Nov 2024
This is a great place for a night or two around the area.
Comment from Hotel Management
15 Nov 2024 by Customer Care Team, Hotel Management
Dear Gissell, thank you for your feedback! We’re happy to hear that our location and accommodations were a great fit for your short stay in the area. We hope to welcome you back whenever you're in the area again!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 8 Nov 2024
Nice and close to Hollywood Bowl. Parking is limited and you need to allow time to get in and out.
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Dear Mark, thank you for sharing your feedback! We’re glad to hear that you enjoyed the convenient location near the Hollywood Bowl. We understand that parking can be a bit challenging at times and appreciate your understanding. We hope to welcome you back soon!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler from Burbank
Posted 7 Nov 2024
Mgmt was very accommodating
Comment from Hotel Management
12 Nov 2024 by Customer Care Team, Hotel Management
Dear Ralph, thank you for your feedback! We're delighted to hear that our management team was able to accommodate your needs. We look forward to welcoming you back for another great stay!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 4 Nov 2024
Awesome beds!!!
Best hotel bed ever!!!
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Dear Dean, thank you so much for your fantastic feedback! We're thrilled to hear that you found our beds to be the best hotel beds ever! A great night's sleep is so important, and we're glad we could provide that for you. We hope to welcome you back for another comfortable stay soon!Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Customer Care Team, Hotel Management
Dear Pengyu, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Lexen Hotel - HollywoodGuest Experience Team
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Customer Care Team, Hotel Management
Dear Stephen, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Lexen Hotel - HollywoodGuest Experience Team
