Ratings based on 979 Verified Reviews
3.7 Room cleanliness
3.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Dec 2024
room was dirty. water leaking from mini fridge. chairs had obvious stains on linen.
Comment from Hotel Management
8 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,We sincerely apologize for the issues you encountered during your stay regarding cleanliness and maintenance. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. Thank you for bringing this to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 4 Dec 2024
Staff are very rude AND NO PARKING. Down the street you can pay $30 for overnight parking and walk back to hotel. Also no blankets, no comforters on beds only sheets. good thing heater worked well. I was too lazy to get up and ask if they had blankets. If they see more people they will charge 15 per person
Comment from Hotel Management
5 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay, especially regarding parking and comfort. We take your comments seriously and will work on improving these aspects. We value your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Dec 2024
Really get property. Would suggest it to anyone
Comment from Hotel Management
3 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a great stay and appreciate your recommendation. It’s always our goal to provide a comfortable and welcoming experience for our guests. We look forward to welcoming you again on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Danielle,Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We take your comments seriously and would love to understand more about how we can improve for future stays. Please feel free to reach out directly if you'd like to share additional details.Sincerely,Hotel Manager
by A verified traveler
Posted 27 Nov 2024
Property was a convenient and good Property to stay at in downtown Hollywood
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 4/5 rating! We’re glad you found our property convenient and a good choice for your stay in downtown Hollywood. Your feedback is valuable, and we look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
I needed a quick one night stay and this was perfect. There’s a 24 hour CVS across the street too and lots of places to eat. The room was really cute and very clean! The staff was very friendly and the gentleman at the front counter was really nice. For a non walkable city there were lots of cute places around and it felt safer than the rest of Hollywood. Great price too.
Comment from Hotel Management
26 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that your stay was perfect for your needs. We’re glad you enjoyed the cleanliness of your room, our friendly staff, and the convenient location. We hope to welcome you back for another stay soon!Sincerely, Hotel Manager
by A verified traveler
Posted 21 Nov 2024
Clean and tidy, worked well for a quick stay. Staff was really friendly, even checking in at 1:30am
Comment from Hotel Management
22 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful 5-star review! We're delighted to hear that you found the hotel clean and the staff friendly, even with your late check-in. We appreciate your feedback and look forward to hosting you again in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 18 Nov 2024
Customer service not so good. The guy was a little rude wouldn’t stay there again and really pricey
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the experience you had with our customer service and understand your frustration. We aim to provide a positive and welcoming environment for all of our guests, and we will address this with our team. We also appreciate your input on the pricing.Sincerely, Hotel Manager
by A verified traveler
Posted 16 Nov 2024
I would 100 percent stay here again! It was a clean, well kept building, felt safe to walk the area at night and it is minutes from Hollywood walk of fame on foot with plentiful restaurants around. The office staff was friendly and had no issues checking in or out.
Comment from Hotel Management
18 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review. We're thrilled to hear you had a great stay and felt safe in the area. It's fantastic that you enjoyed the cleanliness, convenience, and friendly service. We're glad to know you would stay with us again, and we look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
It was awesome
Comment from Hotel Management
12 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic 5-star review! We're thrilled to hear that you had an awesome experience with us. Your feedback means a lot, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
