Ratings based on 932 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2024
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Beautiful property. A movie was being filmed in the lobby while we were there.
Comment from Hotel Management
16 Nov 2024 by Guest Services, Hotel Management
Thanks for the kind words, Autumn! Always fun to see a movie being filmed in the lobby, we’re basically Hollywood now . Hope you’ll come back again soon!
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Thanks for the 5 stars, Dawn! Hope to see you again soon!
5 out of 5
by A verified traveler

Posted 10 Nov 2024
This is my second stay at this hotel and it didn’t disappoint. Ease of early check in and staff was friendly throughout my visit
Comment from Hotel Management
12 Nov 2024 by Guest Services, Hotel Management
Thanks for the awesome review, Sharon! So glad you chose to stay with us again. Hope you’ll make it a 3rd time next time you’re in town!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
The property was clean and the room is nice. Didn’t like just valet parking. There should be an option. There are times we need to just run to the car and to our room really quick, but have to plan around it.
Comment from Hotel Management
8 Nov 2024 by Guest Services, Hotel Management
Thanks for the great review, Michael! So glad you liked our space. I get the valet thing, though. It is a little more of a hassle if you just want to run to your car. Hope you’ll come back again soon!
5 out of 5
by A verified traveler from Barrington

Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Thanks for the 5 stars, Mark! Hope to see you again soon!
3 out of 5
by A verified traveler

Posted 6 Nov 2024
Property was ok However bed n beddings were not very comfortable.
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Thanks for your feedback, Maria. Our beds are usually super comfortable so I’m not sure what went wrong. Please let us know next time you stay if something feels off so we can swap it out. Hope you’ll come back again soon!
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Great restaurant in the hotel . Relaxing weekend get way with girls! Highly recommend it
Comment from Hotel Management
4 Nov 2024 by Guest Services, Hotel Management
Thanks for the awesome shoutout, Ani! So glad you and the girls had a relaxing weekend with us. Hope you’ll come back soon for another staycation!
3 out of 5
by A verified traveler

Posted 23 Oct 2024
Definitely not in Pasadena.
Comment from Hotel Management
24 Oct 2024 by Guest Services, Hotel Management
Hi Andrew! We’re definitely in Pasadena, but I know it can be a little tricky to find us. Hope you’ll come back next time you’re in town!