Ratings based on 428 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Service is decent but the hotel itself apart from the lobby was terrible. Nothing special. Room had a few cabinets open, came with shower curtains, patio only had one chair and no view at all.
Comment from Hotel Management
19 Nov 2024 by La Peer Hotel, Hotel Management
Thank you for your honest feedback. We appreciate the time you took to let us know how your experience was, and we will use the feedback to improve the guest experience.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Ambre Le Page, Hotel Management
Thank you, Gina! We're thrilled to hear you had a wonderful experience with us. We look forward to welcoming you back for another great stay!Warm regards,
by A verified traveler
Posted 11 Nov 2024
10/10 property. Very walkable to the fun spots in West Hollywood. Great food in Ladyhawk and wonderful service.
Comment from Hotel Management
12 Nov 2024 by Ambre Le Page , Hotel Management
Thank you so much for your wonderful review! We're thrilled you enjoyed the convenient location and vibrant energy of West Hollywood, along with our dining at Ladyhawk. It's great to know our team made your experience even more special. We hope to welcome you back soon for more memorable moments at La Peer!
by A verified traveler
Posted 10 Nov 2024
Excellent hotel. This said they need to up their morning coffee game. Room service was in responsive with multiple calls
Comment from Hotel Management
12 Nov 2024 by Ambre Le Page , Hotel Management
Thank you for your feedback and for choosing to stay with us! We're delighted to hear you enjoyed the hotel overall. We apologize for the inconvenience with room service and our coffee offerings. Your comments are invaluable, and we’ll work on enhancing our morning service experience. We hope to welcome you back soon with an improved experience. Safe travels!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Ambre Le Page, Hotel Management
Dear Angelina,Thank you so much for the fantastic feedback! We’re thrilled to know that your experience with us was great. We hope to welcome you back for another memorable stay soon.Warm regards,
by A verified traveler
Posted 28 Oct 2024
Great location but has gone down hill and in need of a revamp.
Comment from Hotel Management
31 Oct 2024 by Ambre Le Page, Hotel Management
Dear DavidThank you for taking the time to share your feedback. We’re glad to hear you enjoyed our location, though I’m sorry to learn that certain aspects of your experience fell short. We are continuously working to enhance our facilities and services, and your comments are invaluable in guiding those improvements.If there’s anything specific you’d like to share about areas you feel could be improved, please don’t hesitate to reach out. We hope to have the opportunity to welcome you back in the future to experience the positive changes firsthand.Warm regards,
by A verified traveler
Posted 21 Oct 2024
I spoke with management while there, but the service was a nightmare. We have loved this hotel in the past and for my bday so I booked the penthouse, expecting a wonderful luxurious experience…. The room was so dirty. The coffee machine was empty, no cups, smelly /stale air.. they wouldn’t let me have an extra blanket and the room service NEVER answered . We had to go down and order the food and they said they didn’t have the time to drop off at our room…. In the morning we ordered to go breakfast (a BAGEL) and waited 45 mins in the lobby waiting area for it- it was not busy. The service and housekeeping has fallen drastically. Big disappointment.
Comment from Hotel Management
24 Oct 2024 by La Peer Hotel, Hotel Management
Hello, Devon. Thank you for providing your honest feedback regarding your experience at our hotel. We are saddened to hear that we did not meet your expectations when it came to our amenities and overall service. We will use your comments to further enhance our guest experience within the appropriate departments. We hope you will reconsidered coming back in the future so that we can show you this unsatisfactory experience was a one time exception.
by A verified traveler
Posted 7 Oct 2024
Great location in WeHo with large rooms.
Comment from Hotel Management
7 Oct 2024 by Ambre Le Page , Hotel Management
Dear Paul, Thank you for your kind review! We’re thrilled to hear that you enjoyed our great location in West Hollywood and the spacious rooms. It was a pleasure having you with us, and we look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Ambre Le Page , Hotel Management
Dear Xiaoming,Thank you so much for your wonderful review! We’re thrilled to hear you had such a positive experience during your stay. Your feedback means the world to us, and we’re delighted that our team and services met your expectations.We look forward to welcoming you back soon for another memorable visit!Warm regards,
by A verified traveler
Posted 10 Sep 2024
overbooked and had trouble checking in
stayed at hotel before, room was bellow par, billed from minibar without having taken anything, later reimbursed, Sloooow service at breakfast. Had much better experience in previous stay
Comment from Hotel Management
11 Sep 2024 by Ambre Le Page, Hotel Management
Dear Mr. Aizenman,Thank you for sharing your feedback with us. I’m truly sorry to hear that your recent stay did not meet your expectations, especially after having had a better experience with us before.I sincerely apologize for the issues you encountered with the check-in process, the minibar charge, and the breakfast service. These are not the standards we aim to provide, and we regret that they impacted your stay. I’m glad we were able to resolve the minibar charge, but I completely understand how frustrating these inconveniences can be.Your comments have been shared with our team, and we are committed to making the necessary improvements. We truly value your loyalty as a returning guest, and I hope we’ll have the opportunity to welcome you back for a much-improved experience in the future. If there’s anything we can do to make your next stay more enjoyable, please don’t hesitate to let us know.Thank you again for your feedback, and we look forward to welcoming you back soon.
