Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Bugs in the rooms. Switched rooms a few times and had the same problem
by A verified traveler
Posted 21 Nov 2024
Had to change rooms 4 times due to bugs. Never slept with the light off as I didn’t want to take up with any bugs on the bed. Personally I can’t do creepy crawlies so my review is low rated
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Audrey,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Kawada Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Kawada Hotel hotel soon!Thank You,Kawada Hotel Management
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Carlos,Thank you for taking the time to rate our hotel. Your stay at Kawada Hotel didn't appear to be enjoyable. I wish you had addressed your concerns to our front desk staff while you were here. We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked. It would be fantastic if you could contact us and tell us where we can improve.Thank You,Kawada Hotel Management
by A verified traveler
Posted 15 Nov 2024
Quiet. No complaints.
Comment from Hotel Management
19 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Marilyn,Thank you for your feedback! We're glad to hear that you had a quiet and pleasant stay. We appreciate you choosing us and hope to welcome you back.Thank You,Kawada Hotel Management
by A verified traveler from Glendale
Posted 15 Nov 2024
Loved that i didn't have to park my own car. Right down the street was an all night market/restaurants with many different types of food to choose from.
I didn't like that the rooms didn't have a rug to walk on.
Comment from Hotel Management
19 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Naquicha,Thank you for sharing your feedback! We're delighted to hear that you enjoyed the convenience of valet parking and the nearby market and restaurants. We also appreciate your comments about the room, and we'll consider them as we continue to improve. We hope to have the opportunity to welcome you again soon.Thank You,Kawada Hotel Management
by A verified traveler
Posted 15 Nov 2024
The staff was extremely friendly. There isn’t a lot around the area in terms of shops and food. The downtown LA area is a little sketchy.
Comment from Hotel Management
19 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Matthew,Thank you for sharing your feedback! We're thrilled that our staff made a positive impression during your stay. We understand that the surrounding area may not have as many options, but we're happy to be a convenient spot for your visit to downtown LA. We hope to welcome you back for another stay soon!Thank You,Kawada Hotel Management
by A verified traveler
Posted 14 Nov 2024
Great
Comment from Hotel Management
19 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Hari,Thank you for your feedback! We're thrilled to hear you had a great experience. We hope to welcome you back soon!Thank You,Kawada Hotel Management
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Kawada Hotel Management, Hotel Management
Dear Shiela,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Kawada Hotel. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Kawada Hotel hotel soon!Thank You,Kawada Hotel Management
