Ratings based on 1,398 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Nice property close to lots
by A verified traveler
Posted 23 Nov 2024
The location
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Booked here for the convenience of the Convention Center and shopping but there are other hotels within the same area for less. I’ve stayed at many Hyatts and this one was disappointing. The rooms are run down, dirty bath towel and the breakfast is overly priced as well as the parking. Definitely not worth the price.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Everything you wanted to do or eat was in walking distance. The showers were amazing and rooms very clean and quiet.
Comment from Hotel Management
18 Nov 2024 by Cassidy G., Hotel Management
Hi Linda, thank you for choosing to stay with us. We hope to see you again soon.
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 12 Nov 2024
The room service was good. The outdoor view was awesome!!! However, the beds are terrible. Te bed was hard and the pillows are too soft. We weren’t very happy with the bed.
by A verified traveler from Tamworth
Posted 11 Nov 2024
Great place in a great location
by A verified traveler from North Aurora
Posted 10 Nov 2024
Near everything except boutique shopping—not just outlet mall