Ratings based on 986 Verified Reviews

3.6 out of 5
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
5 out of 5
by A verified traveler

Posted 14 Nov 2024
My guy Tommy was fantastic. Got me checked in on time. He broke down everything when i arrived. Breakfeast was okay. A lot of food options in the area, so i cant complain. Overall staff was greatz especially my guy Tommy. He holding it down.
Comment from Hotel Management
14 Nov 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
3 out of 5
by A verified traveler

Posted 13 Nov 2024
This was OK for the price. It was just a motel and it was pretty loud, but considering that it was a motel, it was better than I expected.
Comment from Hotel Management
13 Nov 2024 by Tommie, Hotel Management
Good Morning AshleeWe Are A Hotel Thank You For Choosing Howard Johnson Hotel
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Staff was great! The room was clean and comfy. Both Saimin and Tommie were wonderful staff attendants. I’d stay here again! -Steph b
Comment from Hotel Management
13 Nov 2024 by Tommie, Hotel Management
Good Morning StephanieThank You For Choosing Howard Johnson Hotel
5 out of 5
by A verified traveler

Posted 13 Nov 2024
It was a pleasant stay
Comment from Hotel Management
13 Nov 2024 by Tommie, Hotel Management
Good Morning JustinThank You For Choosing Howard Johnson Hotel
3 out of 5
by A verified traveler

Posted 11 Nov 2024
The motel was fine. Don't be fooled by the photo like I was -- it's a MOtel, not a HOtel. The rooms open to the parking lot, not an indoor hallway. The room had clearly been renovated, but was still tired and worn down in places. The breakfast was just meh. Cheerios, frosted flakes and oatmeal, with milk. Bread and a toaster. Coffee. Store-bought packaged cinnamon rolls and bear claws. The orange juice was just water by the time I arrived 30 minutes before breakfast was over. There was one apple left. The hot water in the machine was just lukewarm. The tables had clearly not been wiped since breakfast started.
Comment from Hotel Management
12 Nov 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
2 out of 5
by A verified traveler

Posted 10 Nov 2024
Property manager tried to fix the t, v, but he just said sorry
Comment from Hotel Management
12 Nov 2024 by Tommie, Hotel Management
Good Morning FrankI'm Tommie The Manager, And There Is NO TV Here I Can't Fix And I Would Never Tell A Guest "Sorry"
3 out of 5
by A verified traveler from Omaha

Posted 9 Nov 2024
came to hotel to check in at 4pm (check in behind at 3pm) and room was still not ready. thankfully cleaning staff was just finishing up but still aggravating. good location in Pasadena. relatively quiet and safe
Comment from Hotel Management
12 Nov 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
4 out of 5
by A verified traveler

Posted 4 Nov 2024
Basic but comfortable.
Comment from Hotel Management
5 Nov 2024 by Tommie, Hotel Management
Good Morning ShelleyThank You For Choosing Howard Johnson Hotel
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Not enough parking
Comment from Hotel Management
5 Nov 2024 by Tommie, Hotel Management
Good Morning MontiaThank You For Choosing Howard Johnson Hotel