Ratings based on 1,082 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
Nice no frills hotel in a good location with an excellent, friendly & helpful staff.
by A verified traveler
Posted 2 Dec 2024
by A verified traveler from san diego
Posted 30 Nov 2024
Great location. Very walkable. Property rundown. Pool not cared for. Hot tub would be nice. All employees very pleasant but never serviced our room.
by A verified traveler
Posted 29 Nov 2024
When we arrived we were greeted warmly but were not given cookies. Parking was $30 a night but I parked in a lot next to hotel for free. There was only one working elevator, and water in the room is $10 a bottle, which is crazy. The shower had good pressure and the beds were soft so for those who need firm mattresses this may not be for you. Outside the hotel is a large plaza with shopping, dining & movie options. Great location!
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 26 Nov 2024
Location was great and very walkable. Did not like homeless that hung out around the walk from hotel to restaurants.
by A verified traveler
Posted 25 Nov 2024
My stay at this hotel was extremely unpleasant, primarily due to poor customer service. Despite calling the front desk twice and even visiting in person, my requests for towels and other necessities went unfulfilled, and my room was never cleaned during my three-day stay.
To make matters worse, we were locked out of our room because the key card system stopped working due to a dead battery. While the staff did provide another room for the night, we were left without access to essential items like our phone chargers, medication, and other personal belongings. It wasn’t until the following day that we were able to access our original room.
When I raised my concerns with the front desk, the staff member assured me that the hotel would cover my parking charges for the rest of my stay (a $30/day fee). However, at checkout, I discovered that the parking charges had not been waived as promised. I requested that the issue be corrected, which it eventually was, but the lack of an apology was striking. The front desk staff simply said, “We covered your parking—have a good day,” without acknowledging the inconvenience I had experienced.
Overall, this was a deeply disappointing stay, and I regret choosing this hotel. I will not be staying here again in the future.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Good value, great location for decent price. Good service as well.
by A verified traveler
Posted 23 Nov 2024
Love this location for meetings. Close to freeway, beaches, airport. They also take great care
