Ratings based on 460 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler
Posted 31 Dec 2024
It was a great experience after all
Comment from Hotel Management
31 Dec 2024 by General Manager, Hotel Management
Dear Jing,Thanks for sharing your experience. It's wonderful you had a great stay at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. We look forward to welcoming you back for another fantastic visit!
by A verified traveler
Posted 27 Dec 2024
Its nice fabulously affordable hotel
Comment from Hotel Management
30 Dec 2024 by General Manager, Hotel Management
Dear Mario, Thank you for visiting Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. We appreciate your positive feedback regarding our affordable rates, and we cannot wait to welcome you back soon for another great experience!
by A verified traveler
Posted 26 Dec 2024
The hotel is set or is located in a quiet area of Pasadena, but I was there during Christmas Eve and perhaps other time of the year may not be like Christmas Eve. It was clean and nice staff too. What I did not like was that you have to pay $15 overnight for parking your vehicle - it's bad enough you are paying for the stay and Pasadena is acting like San Francisco sticking the fee for the parking. Anyone could walk in the Parking area, and I found it a bit concerning. Also, they ask for $100 deposit while you check in for security- that was not mentioned when I made the reservations- more like a hiding fee - I hope they are correct that I may get it back withing 3 business days.
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Maria,Thank you for sharing your review with us! We're glad you enjoyed our clean accommodations and friendly team during your stay. That said, we understand your concerns regarding parking and security. To clarify, our 30 overnight parking fee provides guests with the convenience of unlimited in-and-out access to the parking structure during their stay, which is often appreciated by those exploring the area. We also apologize for any inconvenience regarding the deposit policy and will ensure this is made clear to guests going forward. It was a pleasure having you here, and we hope you'll consider returning for a truly exceptional stay in the future.
by A verified traveler
Posted 26 Dec 2024
Very friendly staff ! :) Had a wonderful stay
Comment from Hotel Management
27 Dec 2024 by General Manager, Hotel Management
Dear Blake,It is wonderful that you had an excellent experience with us at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel! Our team is committed to providing high-quality guest service, and we’re thrilled that we made a great impression on you. Thank you for your perfect rating, and we hope you return soon!
by A verified traveler
Posted 25 Dec 2024
by A verified traveler from Fontana
Posted 24 Dec 2024
Great place!
Comment from Hotel Management
24 Dec 2024 by General Manager, Hotel Management
Dear Roberto,Thank you for your excellent review. We're thrilled your time with us was so wonderful. At Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel, we strive to go above and beyond to ensure our guests have a memorable experience and we are so happy you had a great stay. It was such a pleasure having you here and we look forward to welcoming you back soon.
by A verified traveler from Indian Springs
Posted 22 Dec 2024
A boutique style hotel. Great service. Close to old town Pasadena.
Comment from Hotel Management
23 Dec 2024 by General Manager, Hotel Management
Dear Richard,Thank you for staying with us and highlighting our convenient location and incredible service! We appreciate your positive feedback, and should your travels bring you back to the area, it would be an honor to welcome you again to Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel.
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 22 Dec 2024
