Ratings based on 979 Verified Reviews

3.9 out of 5
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jan 2025
Value for the money.
4 out of 5
by A verified traveler from Robina

Posted 17 Jan 2025
Central to Santa Monica pier. Staff very helpful.
Comment from Hotel Management
17 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Donna,Thank you for choosing Hotel Carmel for your recent stay with us. I appreciate your feedback very much and am happy to share it with the team. We wish you safe travels home.
4 out of 5
by A verified traveler from Stoneham

Posted 13 Jan 2025
Comment from Hotel Management
14 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Amir,Thank you for being our guest and sharing your experience. I'm happy to hear that you enjoyed your stay and will share it with the team. We wish you safe travels.
5 out of 5
by A verified traveler

Posted 5 Jan 2025
Good value. Safe and clean. Friendly staff
Comment from Hotel Management
7 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Barry,Thank you for choosing Hotel Carmel for your recent stay with us. I'm glad to hear you enjoyed your stay and will share it with the team. We wish you safe travels home and wish you Happy New Year.
5 out of 5
by A verified traveler

Posted 5 Jan 2025
Comment from Hotel Management
7 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Ying,Thank you for choosing Hotel Carmel for your recent stay with us. I'm glad to hear you enjoyed your stay and will share it with the team. We wish you safe travels home and wish you Happy New Year.
3 out of 5
by A verified traveler from Scottsdale

Posted 3 Jan 2025
You have to pay a staying fee $20 and parking $40 per day, plus room. That is a lot.
Comment from Hotel Management
3 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Goran,Thank you for being our guest and sharing your experience. Our fees are among the lowest in town, and we are continuing to look into this matter as we move forward to ensure that. Recently, the city has increased the taxes that we are unfortunately passing on to our guests. We apologize for any inconvenience. We wish you safe travels home and Happy Holiday.
4 out of 5
by A verified traveler

Posted 31 Dec 2024
Comment from Hotel Management
2 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Kirk,Thank you for being our guest and sharing your experience. I'm glad to hear you enjoyed your stay and we wish you safe travels home. Happy New Year.
5 out of 5
by A verified traveler

Posted 27 Dec 2024
Nice
Comment from Hotel Management
2 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Vanessa,Thank you for being our guest and sharing your experience. I'm glad you enjoyed your stay and will share with the team. We wish you safe travels and Happy New Year.
2 out of 5
by A verified traveler

Posted 26 Dec 2024
Staff was not very friendly. They charge 40 dollars per Parking per day.
Comment from Hotel Management
2 Jan 2025 by The Hotel Carmel's team, Hotel Management
Dear Lisbeth,Thank you for being our guest and sharing your feedback.We pride ourselves in offering genuine and sincere service and we are sorry that we were not able to satisfy you and will share your feedback with the team. We wish you safe travels home and Happy New Year.
4 out of 5
by A verified traveler

Posted 21 Dec 2024
Outstanding location
Comment from Hotel Management
21 Dec 2024 by The Hotel Carmel's team, Hotel Management
Dear Chris,Thank you for being our guest and sharing your experience. I'm happy to hear you enjoyed your stay with us and will share it with the Team. We wish you safe travels home and Happy Holidays.