Ratings based on 348 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by General Manager , Hotel Management
Dear Ariana,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Ryan Garcia-AgcaoiliGeneral Manager
by A verified traveler
Posted 13 Nov 2024
i loved everything but they did not have enough breakfast
Comment from Hotel Management
14 Nov 2024 by GM, Hotel Management
Dear Juan,Thank you for taking the time to share your experience at Homewood Suites By Hilton Santa Clarita/Valencia, Ca and for the 5-star review! We are delighted to hear that you loved everything about your stay with us. Your satisfaction and enjoyment are our top priorities and we are thrilled that we were able to meet your expectations.We appreciate your feedback about the breakfast. We always strive to offer a variety of choices to our guests and we apologize if we fell short during your visit. Please rest assured that we take all feedback seriously and will use your comments to review our offerings and make necessary improvements. We look forward to welcoming you back in the future for an even better experience.Warm Regards,Guest Relation ManagerHomewood Suites By Hilton Santa Clarita/Valencia, Ca
by A verified traveler
Posted 28 Oct 2024
Convenient and easy to get to. The rooms were spacious and very clean. The only draw back was the AC unit made a noise when it started. The breakfast area was clean and well stocked. Staff was very courteous.
Comment from Hotel Management
29 Oct 2024 by GM, Hotel Management
Dear Zane,Thank you for taking the time to share your positive experience at Homewood Suites By Hilton Santa Clarita/Valencia, Ca. We are thrilled to hear you found our location convenient and our rooms spacious and clean. It's wonderful to know that you appreciated our well-stocked breakfast area and courteous staff - we strive to provide an exceptional experience for our guests.We appreciate your feedback regarding the AC unit, and we apologize for any inconvenience caused. Our maintenance team has been alerted to investigate the issue. Your comfort and satisfaction are of utmost importance to us, and we're committed to making continuous improvements to ensure our guests' experiences are nothing short of excellent.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, Ca
by A verified traveler
Posted 28 Oct 2024
Free parking and breakfast
Comment from Hotel Management
28 Oct 2024 by General Manager , Hotel Management
Dear Jinyu,Thank you for your feedback! We're glad you enjoyed the free parking and breakfast during your stay. We hope to see you again soon!Sincerely, Ryan Garcia-AgcaoiliGeneral Manager
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by GM, Hotel Management
Dear Philip,Thank you for taking the time to rate your stay at Homewood Suites By Hilton Santa Clarita/Valencia, Ca. We are delighted to see that you've given us a 5-star rating. We hope you enjoyed all the amenities our hotel has to offer and that our location was convenient for your needs. We look forward to the pleasure of welcoming you back in the near future.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, Ca.
by A verified traveler
Posted 21 Oct 2024
Always like the quiet and calm atmosphere when me and my family stay here. Rooms are clean and well-kept. Unfortunately the breakfast has definitely been on a decline in recent trips. The selection of food has dwindled and the quality has also taken a hit.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Maurice,We are truly delighted to hear that you and your family appreciate the peaceful atmosphere at our Homewood Suites By Hilton Santa Clarita/Valencia, CA and find our rooms to be clean and well-maintained. We are however sorry to hear about your recent breakfast experience. We value your feedback and understand the importance of a hearty breakfast to start the day right. Please rest assured that we will take your comments into consideration as we continuously strive to improve our services and offerings. We look forward to welcoming you and your family back for a more satisfying experience on your next visit.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, CA
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by GM, Hotel Management
Dear Leslie,We are thrilled to hear that you had a wonderful experience at Homewood Suites By Hilton Santa Clarita/Valencia, CA, and we appreciate you taking the time to share your 5-star review with us. It is a pleasure to know that we were able to meet your expectations and provide you with a memorable stay.Our team strives to deliver an excellent experience, and it's encouraging to hear that we hit the mark for you. We are committed to providing the highest level of service and we are glad that it resonated with you. We look forward to welcoming you back on your next visit to Santa Clarita/Valencia, CA.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, CA
by A verified traveler
Posted 9 Oct 2024
Very comfortable, clean family friendly hotel. Room was clean with comfortable beds. Good breakfast in the morning.
Comment from Hotel Management
10 Oct 2024 by GM, Hotel Management
Dear Jhonna,Thank you for choosing Homewood Suites By Hilton Santa Clarita/Valencia, Ca for your stay and for taking the time to share your positive experience with us. We are thrilled to hear that you found our hotel to be comfortable, clean, and family-friendly. Ensuring the comfort of our guests is our utmost priority, so we are delighted to know that you enjoyed the cleanliness of the room and the comfortable beds.We also appreciate your kind words about our breakfast. Our team strives to provide a variety of delicious options to help start your day off right. Your feedback encourages us to continually improve our services and amenities. We look forward to welcoming you back to our hotel during your next visit to Santa Clarita/Valencia and aim to make your stay even more enjoyable.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, Ca
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
7 Oct 2024 by GM, Hotel Management
Dear Ani,Thank you for taking the time to leave a 5-star review about your recent stay at Homewood Suites By Hilton Santa Clarita/Valencia, Ca. We are thrilled to hear that you enjoyed your experience with us. It is always rewarding for our team to receive such positive feedback, and we sincerely appreciate your commendations.We continually strive to provide our guests with a comfortable and memorable experience. Your review validates our commitment to delivering exceptional service and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back on your next visit to Santa Clarita/Valencia.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, Ca.
by A verified traveler
Posted 5 Oct 2024
I liked the spaciousness of the room and the ease of exiting and entering the freeway from this location.
Comment from Hotel Management
7 Oct 2024 by GM, Hotel Management
Dear Lori,Thank you for taking the time to share your wonderful experience at Homewood Suites By Hilton in Santa Clarita/Valencia, CA. We are delighted to hear that you appreciated the spaciousness of our rooms and found our location convenient for freeway access. We strive to provide our guests with comfortable and well-located accommodations, and it's heartening to know we succeeded in your case.We continuously strive to serve our guests better and your feedback is a great encouragement for our team. Your satisfaction is our top priority and we look forward to welcoming you back soon for another enjoyable stay. We hope your next visit will be as pleasant as the previous one.Warm Regards,General ManagerHomewood Suites By Hilton Santa Clarita/Valencia, CA
