Ratings based on 979 Verified Reviews
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by a, Hotel Management
Thank you
by A verified traveler from Lancaster
Posted 10 Dec 2024
Served our needs. We were in town for one night before a Route 66 trip. There’s a small parking lot out back, which was extra convenient. We had a late check-in (after lobby door locked) due to flight timing, and staff was there to let us in. No frills, but that’s just what we wanted and expected.
Comment from Hotel Management
10 Dec 2024 by a, Hotel Management
Thank you
by A verified traveler
Posted 9 Dec 2024
All good
Comment from Hotel Management
9 Dec 2024 by a, Hotel Management
Thank you
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by a, Hotel Management
Thank you
by A verified traveler
Posted 5 Dec 2024
N/A
Comment from Hotel Management
5 Dec 2024 by a, Hotel Management
Thank you
by A verified traveler
Posted 30 Nov 2024
We spent only one night out of four due the extremely poor conditions and they refunded only two rather than three. From the moment we entered, we met people in bad conditions. The room was tidy but with few amenities. The heating system was really noisy. The bedspread had holes and to thin. The bathroom was marked with cigarettes burn on walls and sink. The next morning ther was a cockroach in the shower. You could hear the conversation of the other rooms and smoke. The smell was unbearable.
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Dear Ricardo,Thank you for your review. We're disappointed to hear about the state of your accommodations and offer our deepest apologies. This is not the experience we want for our guests, and your feedback will help us ensure our property is ready and fresh for all incoming visitors. We hope you consider giving us another chance in the future.
by A verified traveler
Posted 23 Nov 2024
Stayed for two nights there because of theIt was clean
Comment from Hotel Management
23 Nov 2024 by A, Hotel Management
Thank you.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by a, Hotel Management
Thank You
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by a, Hotel Management
Thank you
by A verified traveler
Posted 17 Nov 2024
Overall nice experience
Comment from Hotel Management
17 Nov 2024 by A, Hotel Management
Thank you
