Ratings based on 971 Verified Reviews

3.5 out of 5
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2024
4 out of 5
by A verified traveler

Posted 30 Dec 2024
Charming hotel that was clean and easy location near the local sites. The food in the bistro was delicious but was understaffed and took forever to get our breakfast. The staff was incredibly nice all around though.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Dec 2024
5 out of 5
by A verified traveler

Posted 28 Dec 2024
Awesome
2 out of 5
by A verified traveler

Posted 25 Dec 2024
Rooms smell awkward Charging for parking Staff behavior is not acceptable
4 out of 5
by A verified traveler

Posted 23 Dec 2024
Everything was good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Dec 2024
1 out of 5
by A verified traveler

Posted 21 Dec 2024
Ok but not happy with the price . Very old . Toilet 🚽 smells bad .
2 out of 5
by A verified traveler

Posted 21 Dec 2024
When we first arrive at the room, the floor was dirty, there were white tiny hairs all over the floor. Our stay was fine and the staff were nice until our last day at the property. We did not have parking and we wanted to purchase parking permit like we did on first day. We came at gate and told our room number and said we want to pay for parking inside at front desk but staff on call rudely said we need to come inside first pay and park. We had to find street parking again and was not easy to find at all. We came inside the hotel and there was no one at the front desk and same rude staff came in and we asked if we can do street parking at the front of hotel and since it was sunday we are allowed to park till 8am. But he said he do not know with attitude. We had take out food and decided to eat in the small outdoor area which is cozy and nice. When we were about to eat our food, the same staff came and told us we are not allowed to eat as the area is closed and it was around 11pm at that time. There were no sign or symbol that area is closed. We were so frustrated because we stayed there for three days. First two nights were good, staff were nice but on last day staff was very rude.
Comment from Hotel Management
21 Dec 2024 by HH, Hotel Management
We’re really grateful and appreciate you taking the time to share your rating and feedback with us, sorry we didn't meet your expectations.
5 out of 5
by A verified traveler

Posted 20 Dec 2024
Customer service
Comment from Hotel Management
21 Dec 2024 by PM, Hotel Management
Thanks for sharing your rating with us and the community