Ratings based on 981 Verified Reviews

4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Dec 2024
Very clean & quiet
4 out of 5
by A verified traveler

Posted 1 Dec 2024
The bathroom way to small
Comment from Hotel Management
1 Dec 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Great stay
Comment from Hotel Management
1 Dec 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
by A verified traveler

Posted 1 Dec 2024
Very good
Comment from Hotel Management
1 Dec 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
3 out of 5
by A verified traveler

Posted 30 Nov 2024
The towels and paper towels were awful. Blood smudge on bathroom wall, small tv screen. Check in staff were just blah
Comment from Hotel Management
1 Dec 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
by A verified traveler

Posted 30 Nov 2024
Room is average, breakfast is good.
Comment from Hotel Management
1 Dec 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted 29 Nov 2024
good location for me
Comment from Hotel Management
29 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler from Coral Gables

Posted 27 Nov 2024
Very clean
Comment from Hotel Management
29 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted 26 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Good
Comment from Hotel Management
29 Nov 2024 by Holiday Inn, Hotel Management
Thank you for taking the time to tell us about your experience at Holiday Inn West Covina.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.