Ratings based on 960 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Chris, thank you for choosing to stay with us at Hampton Inn & Suites Santa Monica. We hope to welcome you back for another pleasant visit in the future.
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Santos, thank you for taking the time to leave a rating. The team values your input and is always here to help improve your experience, should you choose to visit again.
by A verified traveler
Posted 29 Dec 2024
Great easy stay for a family…spacious rooms
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Christine, it’s wonderful to hear you had a great time at Hampton Inn & Suites Santa Monica. We're delighted you found the rooms spacious and perfect for your family. We hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
They are very closed to everything in downtown Santa Monica area.
But quiet enough having a bit of distance from the Pier.
Also there are 2 stores in walking 2mins easy to shop as well.
Just they don't have microwave in the room, and their breakfast doesn't have much variety.
Other than that, all great!
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Jong, thank you for staying with us at Hampton Inn & Suites Santa Monica. We’re delighted that you enjoyed the location and convenience of nearby shops. We appreciate your feedback regarding the room amenities and breakfast choices. It’s wonderful to know that overall, you had a great experience. We hope to welcome you back soon.
by A verified traveler
Posted 29 Dec 2024
Too many homeless hang outside the building
Comment from Hotel Management
30 Dec 2024 by Customer Service, Hotel Management
Eric, thank you for sharing your thoughts. The team at the hotel aims to provide a comfortable experience within the premises. We hope to welcome you back soon.
by A verified traveler
Posted 27 Dec 2024
The best as always
Comment from Hotel Management
29 Dec 2024 by Customer Service, Hotel Management
Modhafar, thank you for staying with us at Hampton Inn & Suites Santa Monica. We're delighted you had a great experience, and we look forward to welcoming you back soon.
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
24 Dec 2024 by Customer Service, Hotel Management
Vince, we're thrilled you enjoyed your stay at Hampton Inn & Suites Santa Monica. We hope to welcome you back soon for another fantastic visit!
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Customer Service, Hotel Management
Maria, thank you for rating your stay with us at Hampton Inn & Suites Santa Monica. We're glad to see you had a positive experience, and we hope to welcome you back soon!
by A verified traveler
Posted 16 Dec 2024
Nice clean room good breakfast
Comment from Hotel Management
18 Dec 2024 by Customer Service, Hotel Management
Dan, it’s wonderful to hear you had a great time at Hampton Inn & Suites Santa Monica. We’re delighted you appreciated the tidy room and enjoyed our breakfast offerings. We look forward to welcoming you back!
by A verified traveler
Posted 15 Dec 2024
Furniture very uncomfortable and dirty.
Very noicy because a tram pasees by and ring the horn frequently
Comment from Hotel Management
17 Dec 2024 by Customer Service, Hotel Management
Roberta, the team appreciates your feedback. They strive to provide a comfortable environment, and it's unfortunate to hear your experience did not meet expectations. The team at the property will certainly take your comments into consideration. Thank you for sharing your thoughts.
