Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 17 Nov 2024
Nice!
by A verified traveler
Posted 15 Nov 2024
Everything except certain employees not even caring to understand my needs
by A verified traveler from Daly City
Posted 13 Nov 2024
Quiet place
by A verified traveler
Posted 12 Nov 2024
Hotel didn’t have a shuttle but the ART bus had a stop directly on the side of the building
Comfortable, clean and secure
Very recommended
by A verified traveler
Posted 11 Nov 2024
It’s a good hotel to stay, but they only offers Valet parking that sucks and an extra fee
by A verified traveler
Posted 11 Nov 2024
It’s clean, great location but awfully hard uncomfortable bed and pillows!!
by A verified traveler
Posted 10 Nov 2024
The breakfast was mainly good. Our room was very noisy with the freeway behind the room and the people above us. There is
no sound proofing contrary to what may be said. I asked to switch l room after the first night was told there were no rooms with 2 queen beds that were not facing tbe freeway. I would not stay here again.
by A verified traveler
Posted 8 Nov 2024
Positives: Good, clean hotel rooms. Conveniently close to Burbank Airport. Complimentary Breakfast was very good.
Negatives: Just beside the freeway so one side of the building is very noisy. Also, parking is pricey and only valet parking is available. Valets are very quick though.
Overall - I had a good experience - stayed there for 3 nights.
by A verified traveler from Henderson
Posted 7 Nov 2024
Overall good stay. Unfortunately the digital room key didn’t work. They provided physical copies luckily. Also, the hotel is charging for valet when valet is the only option. There is no self parking which was inconvenient. This worsened the experience. Also, the door handle of the closet in the room was broken upon arrival. The surrounding area outside the hotel is dirty, noisy, and inconvenient. From the room there are lights and noise from the nearby freeway. The cars would make noise and shine lights as they passed into the room. Making the room switch from light and dark constantly. The curtains helped but they don’t eliminate the car light and noise issue.
The cleaning staff is exceptional and the breakfast was good.
