Ratings based on 955 Verified Reviews

3.9 out of 5
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 Dec 2024
It’s an older hotel but we had a good sized room with everything we needed. Water in the room is $5 but the coffee is complimentary. There’s no breakfast option but theres a large mall nearby. It’s a 25 min taxi to the St Mary’s carnival cruise terminal
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Janet, it’s wonderful to hear you had a great time at Golden Sails Hotel. The team is pleased you appreciated the room size and amenities. We look forward to welcoming you back for another visit.Sincerely,The Guest Care Team
5 out of 5
by A verified traveler

Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
John, thank you for staying with us at Golden Sails Hotel. We're thrilled you had a fantastic experience. Looking forward to welcoming you back on your next visit.Sincerely,The Guest Care Team
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Excellent staff
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Marcia, thank you for staying with us at the Golden Sails Hotel. The team is thrilled to receive your kind words. Your stellar review is a testament to our passion for crafting extraordinary experiences for our guests and we look forward to welcoming you back soon.Sincerely,The Guest Care Team
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Customer Service, Hotel Management
Ruben, thank you for staying with us at Golden Sails Hotel. We are thrilled you enjoyed your stay. We hope to welcome you back soon for another memorable experience.Sincerely,The Guest Care Team
3 out of 5
by A verified traveler

Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Service, Hotel Management
Eileen, thank you for visiting. We hope your stay was satisfactory. If there’s anything specific you'd like to share, the team is always eager to hear feedback.Sincerely,The Guest Care Team
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Nice place, very dog friendly, no extra fees. patio has access to grass for dogs. HDMI TV port can be accessed from the bottom. 22 mbps wi fi streamed just fine on my roku stick. Pool was nice but not heated. Place is a little dated but nice & the price and everything in general makes it fair. We will definitely stay here again! : )
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Damion, we’re delighted you loved your experience at Golden Sails Hotel. It's wonderful to know you enjoyed our dog-friendly amenities and convenient features. We eagerly await your next visit!Sincerely,The Guest Care Team
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Clean
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Edwin, thank you for staying with us at Golden Sails Hotel. We're thrilled you appreciated the cleanliness of our property. We hope to welcome you back soon for another wonderful stay.Sincerely,The Guest Care Team
5 out of 5
by A verified traveler

Posted 22 Nov 2024
Always nice
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Edwin, thank you for staying with us at Golden Sails Hotel. We're thrilled to hear that you consistently have a pleasant experience. We're looking forward to welcoming you back soon.Sincerely,The Guest Care Team
4 out of 5
by A verified traveler

Posted 19 Nov 2024
Looks like they need to do landscaping and paint and replace the asphalt.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Robert, thank you for your feedback. The team is constantly making enhancements and your input helps prioritize future plans. It’s nevertheless great to know you had a pleasant stay overall at Golden Sails Hotel. We hope to welcome you back for an even better experience in the future.Sincerely,The Guest Care Team
3 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Thank you for taking the time to submit this feedback, Karen.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.Sincerely,The Guest Care Team