Ratings based on 87 Verified Reviews
4.5 Room cleanliness
3.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Aug 2021 on Hotels
by A verified traveler
Posted 5 Jun 2021 on Hotels
Comment from Hotel Management
8 Jun 2021 by Zack, Hotel Management
Thank you for the kind review, ! We’re so glad you had a wonderful experience and enjoyed your stay with us. We want to make sure all customers are taken care of with top-notch customer service, and love hearing about everything our customers particularly loved. We appreciate you taking the time to provide us with your business, and we hope you have future experiences with us like this one!
Warm Regards,
Global Luxury Suites
by A verified traveler from San Francisco
Posted 24 Jan 2021
The place was extremely poor to the amount of money you pay. The furniture was very old and not in good condition. The bed mattress was solid as a rock and the bed sheets were not clean. It was a total disappointment for me. I booked for a week I could not stay for one hour. I had to leave this place....
Comment from Hotel Management
26 Jan 2021 by Asif., Hotel Management
Dear Yasser,
Thank you for letting us know how your stay was, and we truly apologize for the inconvenience you encountered during your stay. This is surely something we will look into, as we want to make sure all customers are taken care of with top customer service. Your feedback is extremely important to us, and we have sent this to our customer support team to handle accordingly. We hope to have you stay again and will be reaching out to discuss this matter further.
Warm Regards,
Global Luxury Suites.
by A verified traveler
Posted 13 Dec 2020 on Hotels
Comment from Hotel Management
15 Dec 2020 by Asif., Hotel Management
Dear Cory,
Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon in the near future at one of our many apartments throughout the East and West Coast.
Warm Regards,
Global Luxury Suites.
by A verified traveler
great hotel alternative
Posted 12 Sep 2020 on HotelsComfortable and convenient accommodations. Excellent alternative to a hotel for a business trip. Good location for exploring Venice and Marina Del Mar. Easy access to biking trails
Comment from Hotel Management
16 Sep 2020 by Global Luxury Suites, Hotel Management
Thanks so much for taking the time to share your feedback, and we are thrilled you had such a great experience.
We look forward to welcoming you again at one of our properties in the near future.
by A verified traveler
Posted 10 Sep 2020
GREAT PRPOERTY/UNIT. GREAT LOCATION. MET ALL EXPECTATIONS
Comment from Hotel Management
11 Sep 2020 by Roseann, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 1 Sep 2020
Comment from Hotel Management
8 Sep 2020 by Asif., Hotel Management
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked everything the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast.
Warm Regards,
Global Luxury Suites.
by A verified traveler
Posted 7 Aug 2020 on Hotels
Comment from Hotel Management
11 Aug 2020 by Asif., Hotel Management
Dear Tasha,
Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast.
Warm Regards,
Global Luxury Suites.
by A verified traveler
Posted 21 Jul 2020
The apartment is lovely but the horrendously bad customer service made the stay very stressful. Even now, weeks later I have been unable to resolve a billing error.
Comment from Hotel Management
21 Jul 2020 by Rose, Hotel Management
Good Evening,
We are truly sorry for any issues you had during your stay. If you call us between 9 am - 5 pm to speak with our billing department for billing issues.
by A verified traveler
Posted 30 Jun 2020 on Hotels
A great place. I wonder what it’s like when there’s not a pandemic... checking in was a little challenging, but we got it done.
Comment from Hotel Management
14 Jul 2020 by Asif., Hotel Management
Thank you for your recent feedback! We are pleased to know that you liked the living space the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast.
Warm Regards,
Global Luxury Suites.
