Ratings based on 1,923 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 20 Nov 2024
They charge for parking $15 per day !!!! Plus handicap parking is always full . They didn’t clean my room !! Said I have to inform the desk for room clean up !! Nice property but not worth paying for parking . Will not return
by A verified traveler
Posted 20 Nov 2024
Great place to stay to easily get around the surrounding cities as well as get to events. Rooms have everything you need. just a safe place to stay and explore the areas.
by A verified traveler
Posted 20 Nov 2024
There was a roach in the bathroom, the place you’re supposed to feel clean. Fan in the bathroom was way too loud.
Comment from Hotel Management
21 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Nadia,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay, especially with a roach in the bathroom and the loud fan. This is certainly not the experience we aim to provide our guests. Rest assured; we will address these concerns with our housekeeping and maintenance teams to ensure that such issues are promptly resolved.We appreciate your input and hope you will consider giving us another chance.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 19 Nov 2024
It’s a nice hotel, however, the front desk service is a little stressed and not too personable.
Comment from Hotel Management
21 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Wanda,Thank you for your feedback. We're glad to hear you enjoyed the hotel overall. We apologize if the service at the front desk did not meet your expectations. We strive to provide a welcoming and personable experience for all our guests, and we will address this with our team to ensure that we improve in this area.We truly appreciate your comments and hope to have the opportunity to welcome you back in the future.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Jean,Thank you for rating your stay at Glendale Hotel. We hope to host you again for your next trip to Glendale Hotel to serve you with a more comfortable stay and enhanced experience.Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 17 Nov 2024
We liked that they have free coffee machine, free water. We liked everything inside the hotel room very convenient to all of us the wide and clean room
Comment from Hotel Management
20 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Gina,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the complimentary coffee machine and water, as well as the spacious and clean room. It’s great to know our amenities made your stay convenient and enjoyable. We look forward to welcoming you back soon! Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Antony,Thank you so much for awarding us a positive rating for your stay at our Glendale Hotel hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Kind Regards,Glendale Hotel Management
by A verified traveler
Posted 16 Nov 2024
Very hospitable. In a good area. Target and Ralph’s less than 2 minutes away.
Comment from Hotel Management
19 Nov 2024 by Glendale Hotel Management, Hotel Management
Dear Juan,Thank you for your kind feedback! We're thrilled to hear you enjoyed your stay and found the location convenient with nearby stores like Target and Ralph’s. We appreciate your positive comments about the hospitality and hope to welcome you back soon for another great stay!Kind Regards,Glendale Hotel Management
