Ratings based on 2,596 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Very fun vibe, older hotel that got a little facelift but has older infrastructure like bathroom and wallpaper but it was clean, fridge in room was cold, heat worked well, visited the hot tub which was clean and hot. Nice overall experience and staff was very friendly and welcoming.
Comment from Hotel Management
22 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!
4 out of 5
by A verified traveler from Henderson

Posted 20 Nov 2024
Overall It was great stay! Little over priced for value for money.
Comment from Hotel Management
22 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. and for choosing our hotel and staying with us. We look forward to welcoming you here again. Have a great week!
5 out of 5
by A verified traveler

Posted 20 Nov 2024
Comfortable stay
Comment from Hotel Management
22 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!
2 out of 5
by A verified traveler

Posted 19 Nov 2024
Ac was so loud it sounded like it was gonna rattle off the building. There was no kitchen area like on the pictures advertised.
Comment from Hotel Management
22 Nov 2024 by Prisa Hafezi, Hotel Management
Thank you for sharing your feedback about your stay! We apologize for any inconvenience caused by the lack of signage within the hotel . Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!
4 out of 5
by A verified traveler

Posted 18 Nov 2024
Nice hotel, it's clean, the beds are a bit small, liked the area and the near by options for shopping and dining. One more thing, it would be great if Glendale Express Hotel could offer better complementary morning snacks for guests.
Comment from Hotel Management
19 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. and for choosing our hotel and staying with us. We look forward to welcoming you here again. Have a great week!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Nice staff, no worries
Comment from Hotel Management
17 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. and for choosing our hotel and staying with us. We look forward to welcoming you here again. Have a great week!
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Didn’t like the down payment and taking for ever to get it back it’s been almost two weeks also the charging of the parking didn’t like it
Comment from Hotel Management
17 Nov 2024 by Prisa Hafezi, Hotel Management
Thank you for sharing your feedback about your stay! We apologize for any inconvenience caused by the lack of signage within the hotel . Your comments are valuable to us, and we will work on improving these aspects to ensure a better experience for our guests. If there's anything else you'd like to share or if you have any other suggestions, please feel free to let us know. We appreciate your understanding and hope to welcome you back for a smoother experience next time
4 out of 5
by A verified traveler

Posted 15 Nov 2024
Place was easy to find , everything looked good but reception was great ,the only thing that I noticed it was that it need to air out once I a while felt a bit musty
Comment from Hotel Management
15 Nov 2024 by Prisa Hafezi, Hotel Management
Hello , thank you so much for taking the time to leave your feedback. and for choosing our hotel and staying with us. We look forward to welcoming you here again. Have a great week!