Ratings based on 237 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Rented a room for 2 days. It didnt get cleaned. It was underequipped with essentials. The towels were hand towel size. The floor was not clean.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
3 Nov 2024 by Jay, Hotel Management
Dear Amelia,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
by A verified traveler
Posted 12 Sep 2024
👍
Comment from Hotel Management
13 Sep 2024 by Jay, Hotel Management
Dear Ruben,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
by A verified traveler
Posted 19 Aug 2024
Smell of the room was terrible, very dirty, sheets had lots of stains, bathroom dirty, terrible experience, not recomended at all
Comment from Hotel Management
27 Aug 2024 by Jay, Hotel Management
Dear Samira,Thank you for responding. We value responses received from valuable guest like yourself, and strive to improve the quality of service we provide in the rooms as well as behind the desk. We are extremely sorry if you are not satisfied for any reason and assure you we shall work on our follies to provide better guest satisfaction in the futureRegards,Jay
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Jay, Hotel Management
Dear Samantha,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
by A verified traveler
Posted 12 Aug 2024 on Hotels
Terrible!
Loud obnoxious “guests” arguing fighting and cussing.
No sleep!
Dirty dingy and lousy
Management does not care and did nothing
Comment from Hotel Management
12 Aug 2024 by Jay, Hotel Management
Dear Guest,Thank you for responding. We value responses received from valuable guest like yourself, and strive to improve the quality of service we provide in the rooms as well as behind the desk. We are extremely sorry if you are not satisfied for any reason and assure you we shall work on our follies to provide better guest satisfaction in the futureRegards,Jay
by A verified traveler
Posted 28 Jul 2024
This place is very dirty! First of all when we were checking in I was being charged although I said I had reservations I repeated myself like 5 times in English but the owner wanted to speak Spanish to me for whatever reason when I clearly spoke English to him. I don’t know if he wanted to impress us that he spoke Spanish but I found it very rude of him. He finally realized I had a reservation and stopped charging me. Then he said you can come tomorrow to check out at 11 and to pay and I said pay for what?! He said
If I want to stay another night. This guy is ridiculous! Instead of trying to sound cool or funny he can focus on cleaning and fixing the rooms. The outlets were not working the shower head had a light stream of water and the place smells horrible. God knows when was the last time they mopped the floors. Oh and yellow stained towels!! Gross!!! Will never stay here again!
Comment from Hotel Management
12 Aug 2024 by Jay, Hotel Management
Dear Anna,Thank you for responding. We value responses received from valuable guest like yourself, and strive to improve the quality of service we provide in the rooms as well as behind the desk. We are extremely sorry if you are not satisfied for any reason and assure you we shall work on our follies to provide better guest satisfaction in the future. I'm sorry but just FUI the owners don't run the motel but we have a bilingual front desk which you misunderstood as owner. We will speak with him and the housekeeping and assure you it will not be repeated henceforth.Regards,Jay
by A verified traveler
Posted 13 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Jay, Hotel Management
Dear Rosa,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Jay, Hotel Management
Dear Linda,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
14 Jul 2024 by Jay, Hotel Management
Dear Rosa,Thank you for your positive response regarding our cleanliness and quality of customer service provided by my well-trained staffs.Thank youJay
