Ratings based on 74 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Amazing hotel and gold experience was absolutely fantastic. Special shoutout to Bella and Kevin in the Gold lounge-absolutely amazing!!! We already plan to stay again next year!
by A verified traveler
Posted 17 Oct 2024
Level of service, cleanliness
by A verified traveler
Posted 16 Oct 2024
Renovated. Very clean. Staff are professional and provide the best service. Spa is top notch. Best value for money. Location is great. Westfield across the road. Safe area.
by A verified traveler
Posted 9 Oct 2024
Incredible service standards - on par with the Four Seasons (shout out to Alice and Jose). Rooms are brand new and well appointed. Food for in room dining and in the lounge are good. Area is gorgeous and pristine, and situated right by Westfield Century City, which is a very comprehensive mall. Spa was very nice as well. Overall experience exceeded expectations. Fairmont Gold is well worth the premium with lounge access and separate entrance access.
by A verified traveler
Posted 6 Oct 2024
The hotel staff made you feel like valued family member and not a guest. Never seen such excellent service before at any other hotels. We were not valued guests but welcomed family.
by A verified traveler
Posted 1 Oct 2024
Beautifully refreshed, large rooms with balcony. Safe surroundings, quiet rooms, convenient area for exploring Beverly Hills, Petersen Museum, La Brea Tar Pits, Westfield Century City Mall, etc. Gold Rooms w/concierge is the way to go! Food and drinks available all day - breakfast in a.m., light appetizers and desserts in the evening. Service is great everywhere - room service is especially top notch. Gym is well-equipped. Would definitely stay again!
by A verified traveler
Posted 22 Sep 2024
Hotel was perfect. Great spa, gym, and gold amenities. The gold staff service was excellent. It's been a long time since I experienced such great and friendly service from hotel staff. I will absolutely return.
by A verified traveler
Posted 19 Sep 2024
Beautiful. Great service. Bella in the Gold lounge was a delight
by A verified traveler from Chicago
Posted 16 Sep 2024
I’m beyond picky. This property has thought of everything. If you are going to stay there, I recommend the gold club. Think of it like a high-end working space with drinks, snacks, and many comfortable indoor and outdoor working spaces. They have a gym which is top notch and brand new and a spa that is as good as any Beverly Hills spa - and I’ve been to them all.
by A verified traveler
Posted 15 Sep 2024
Fairmont Gold is the standard of excellence, proving quality and customwr service are not dead. We got to the LA area several times a year and this place will be our new go-to when staying in the area.
