Ratings based on 991 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
ladies at desk are so helpful
by A verified traveler
Posted 7 Jan 2025
by A verified traveler
Posted 5 Jan 2025
speedy check in
Comment from Hotel Management
17 Jan 2025 by Hotel Management Team, Hotel Management
Dear Michael, Thank you for staying at Extended Stay America and sharing your review online. We're overjoyed to learn you had a positive experience during your arrival. Providing a smooth and efficient arrival process is a top priority for us, and it's always rewarding to know that our efforts have made a difference in your stay. Your kind words inspire us to continue delivering exceptional hospitality, and we look forward to doing so again soon!Sincerely,Hotel Management
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Good
by A verified traveler
Posted 23 Dec 2024
the rest
Comment from Hotel Management
24 Dec 2024 by Hotel Management, Hotel Management
Dear Michael,It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations. We look forward to sharing your positive feedback with our team. We hope you will revisit the area the next time you are in it.Sincerely,Hotel Management
by A verified traveler
Posted 9 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Bathroom was leaking water
Comment from Hotel Management
9 Dec 2024 by Hotel Management, Hotel Management
Dear Cathy, Thank you for being our guest and having a satisfactory stay. In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Therefore, we sincerely thank you for sharing yours. Our goal is to welcome every guest to a clean, comfortable, well-maintained suite with excellent service. Your comments will be addressed appropriately as we continuously improve. Our team is already at work reviewing the room and fixing the issue. Thank you for choosing us, and we hope to have the opportunity to host you again. Sincerely,Hotel Management
by A verified traveler from Avondale
Posted 1 Dec 2024
Please read reviews. Today is 11/30/24 I cancel my next day stay . This place is honestly dirty
Comment from Hotel Management
2 Dec 2024 by Sincerely, Hotel Management, Hotel Management
Dear Emmanuel,Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
by A verified traveler
Posted 22 Nov 2024
