Ratings based on 979 Verified Reviews

2.9 out of 5
100% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 6 Jan 2025
We found this place online and thought it looked wonderful. It smelled like wet dog and cigarettes. The floor of the hotel felt grimey. There was a hole in the wall of our room that was disturbing. The water pressure was terrible. There was a questionable male walking around the property all hours of the night/day. We would not stay here again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2025
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Good property
Comment from Hotel Management
2 Jan 2025 by Hotel Management, Hotel Management
Dear Kamal,Thank you for taking the time to review your stay at Extended Stay America. We're delighted that our property met your expectations and provided a pleasant experience during your stay. We strive to offer a welcoming and comfortable environment for all our guests, and it’s wonderful to know that the property contributed to your satisfaction. We loved having you as our guest and we hope to see you in the near future.Sincerely,Hotel Management
1 out of 5
by A verified traveler

Posted 29 Dec 2024
Worst experience ever in this hotel, noisy dirty and many more thing I lived just for one night hope they can refund me
Comment from Hotel Management
30 Dec 2024 by Hotel Management, Hotel Management
Dear Loiggi,We sincerely apologize that your stay with us fell so far short of expectations. It’s disappointing to learn about the noise and cleanliness concerns you experienced. Providing a welcoming and well-maintained environment is always our goal, and we will be addressing the concerns you raised with our team to ensure they are resolved. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
4 out of 5
by A verified traveler

Posted 27 Dec 2024
I would stay here again if in the area.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2024
3 out of 5
by A verified traveler

Posted 23 Dec 2024
I would stay again
Comment from Hotel Management
24 Dec 2024 by Hotel Management, Hotel Management
Dear Lisa,Thank you for sharing your thoughts. We're delighted that your experience was enjoyable enough to consider staying with us again. Ensuring our guests feel welcome and at ease is something we take pride in, and it's wonderful to know we met your expectations. We'd be honored to host you again in the future and look forward to providing an even better stay when the time comes.Sincerely,Hotel Management
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Dec 2024