Ratings based on 989 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Easy check…staff was friendly..clean room..
Comment from Hotel Management
27 Nov 2024 by Viviana, Hotel Management
Thank you for the great feedback, Gerardo! We're happy to hear you enjoyed your stay and look forward to welcoming you back real soon
by A verified traveler
Posted 11 Nov 2024
Terrible and noisy beds
Comment from Hotel Management
13 Nov 2024 by Viviana, Hotel Management
Thank you for taking the time to give us your feedback, Martin. We're so sorry to hear your stay did not go as planned. Your comments will be shared with management, and we hope you'll give us a second chance soon.
by A verified traveler
Posted 7 Nov 2024
Mattresses are dirty and we had to go switch out our door entry access card TWICE because it wouldn’t let us go in our room.
Comment from Hotel Management
13 Nov 2024 by Viviana, Hotel Management
Thank you for taking the time to give us your feedback, Nathan. We're so sorry to hear your stay did not go as planned. Your comments will be shared with management, and we hope you'll give us a second chance soon
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
13 Nov 2024 by Viviana, Hotel Management
Thank you for the great feedback, Dorain! We look forward to welcoming you back soon
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Viviana, Hotel Management
Thank you for your great feedback, Giovannie! We're so happy to hear you had an amazing experience. We look forward to welcoming you back!
by A verified traveler
Posted 23 Oct 2024
very nice stay
Comment from Hotel Management
29 Oct 2024 by Viviana, Hotel Management
Thank you for your great feedback! We're so happy to hear you had an amazing experience. We look forward to welcoming you back!
by A verified traveler
Posted 21 Oct 2024
liked the fact that this Embassy Suites is close to everything and very safe.
Comment from Hotel Management
29 Oct 2024 by Viviana, Hotel Management
Thank you for your great feedback, Kenneth! We're so happy to hear you had an amazing experience. We look forward to welcoming you back!
by A verified traveler
Posted 12 Oct 2024
A wonderful experience!!
Comment from Hotel Management
29 Oct 2024 by Viviana, Hotel Management
Thank you for your great feedback, Julie! We're so happy to hear you had an amazing experience. We look forward to welcoming you back!
by A verified traveler from Pasadena
Posted 7 Oct 2024
Room was very comfortable and clean. I liked the happy hour and complementary breakfast was definitely better than other hotels in the area. However, I thought it was a total rip off to charge $18 per day to park your car when almost all other hotels are free.
Comment from Hotel Management
12 Oct 2024 by Viviana, Hotel Management
Thank you for your feedback, Scott. Your comments will be shared with our management team.
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
12 Oct 2024 by Viviana, Hotel Management
Thank you for your rating, Chad. We are sorry you had a poor experience and hope you;ll give us a second chance in the future
