Ratings based on 1,227 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Juan Capistrano
Posted 21 Nov 2024
We stayed for 1 night before our flight to Hawaii. Very convenient to LAX. Everyone was very friendly and the property was very clean.
by A verified traveler
Posted 20 Nov 2024
Clean
Comment from Hotel Management
20 Nov 2024 by Monrea', Hotel Management
Hello James,On behalf of the Embassy Suites LAX-North team I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us, we look forward to seeing you again, soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Monrea', Hotel Management
Hello Britney,On behalf of the Embassy Suites LAX-North team I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us, we look forward to seeing you again, soon.
by A verified traveler
Posted 19 Nov 2024
Nice size room for family, bathroom was a bit outdated and soap/shampoo on shower wall was nearly empty. Not even enough for five showers if we all used a normal amount.
Comment from Hotel Management
20 Nov 2024 by Monrea', Hotel Management
Hello Rebecca,On behalf of the Embassy Suites LAX-North team I thank you for taking the time to complete this survey. I do apologize for the inconvenience of not being able to enjoy your stay with us and also not fully stocking the toiletries'. We hope we can see you again soon.
by A verified traveler
Posted 18 Nov 2024
Great stay
Comment from Hotel Management
20 Nov 2024 by Monrea', Hotel Management
Hello Andys,On behalf of the Embassy Suites LAX-North team I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us, we look forward to seeing you again, soon.
by A verified traveler
Posted 16 Nov 2024
This was a brief stay on our way to Hawaii. I tend to stay in Embassy suites or Hampton Inns and they never disappoint. Spacious room, great breakfast and great proximity to the airport. We decided not to rent a car since the hotel has a shuttle to the airport. However, after a day we wanted to rent a car and conveniently there is one across the street at the Marriot. For us, it was the hotel we needed. Perfect few days off in LA!
Comment from Hotel Management
17 Nov 2024 by Monrea', Hotel Management
Hello Henry,On behalf of the Embassy Suites LAX-North I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us, and we hope to see you again, soon.
by A verified traveler
Posted 15 Nov 2024
Front desk staff was very welcoming and helpful. Room is clean and spacious.
Comment from Hotel Management
15 Nov 2024 by Monrea', Hotel Management
Hello Amy,On behalf of the Embassy Suites LAX- North I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us. We hope to see you again, soon.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Monrea', Hotel Management
Hello Mason,On behalf of the Embassy Suites LAX- North team I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us. We hope to see you again, soon.
by A verified traveler
Posted 14 Nov 2024
The airport noise was much louder than we expected.
The room could do with some repairs and updating.
Great locality to the airport.
Comment from Hotel Management
15 Nov 2024 by Customer Service, Hotel Management
Kyle, thank you for your feedback. It is appreciated that the convenient location to the airport was a highlight for you. Addressing the other matters you mentioned is important to us as we strive to enhance our environment. Your insights are valuable, and we hope to have another opportunity to serve you in the future.
by A verified traveler
Posted 11 Nov 2024
We enjoyed how our room could accommodate families of 5 or 6. We loved the hot breakfast made to order.
Comment from Hotel Management
12 Nov 2024 by Monrea', Hotel Management
Hello Jessica,On behalf of the Embassy Suites LAX-North team I thank you for taking the time to complete this survey. We are glad to hear that you enjoyed your stay with us. We look forward to seeing you again, soon.
