Ratings based on 697 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Liked everything about Element would highly recommend had everything I expected and more, price, location, amenities, staff no complaints
Comment from Hotel Management
3 Dec 2024 by Customer Service, Hotel Management
Evelyn, we’re delighted you loved your experience at Element Ontario (California). It's fantastic to hear that everything from the price to the location and amenities exceeded your expectations. We hope to welcome you back soon!
by A verified traveler
Posted 30 Nov 2024
Always a great place to stay.
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Ashley, we're thrilled you enjoyed your stay at Element Ontario (California). Our team is grateful for your kind words and looks forward to welcoming you back again soon.
by A verified traveler
Posted 29 Nov 2024
No staff at front desk but it was a holiday when we checked in
Comment from Hotel Management
1 Dec 2024 by Customer Service, Hotel Management
Michael, thank you for sharing your experience. Holidays can sometimes affect operations, and the team aims to provide the best possible service even during such times. Your feedback is invaluable, and we're always looking to enhance our guest experience.
by A verified traveler
Posted 26 Nov 2024
Very Clean, also that there is a restaurant on property
Comment from Hotel Management
28 Nov 2024 by Customer Service, Hotel Management
Jimmy, we’re delighted you loved your experience at Element Ontario (California). It's great to hear you noticed the cleanliness and enjoyed having a restaurant on-site. We look forward to welcoming you back soon!
by A verified traveler
Posted 25 Nov 2024
The room was excellent. It had a small kitchenette that even included a reverse osmosis water spigot. Large bathroom plus a nice patio with a fire pit available. Parking policy had changed and is $10/night but since we had booked prior to the change they honored the free parking. The lobby had tea/coffee and water available. Overall very clean facility and the restaurant Eureka is also good for after event at Toyota Arena.
Comment from Hotel Management
25 Nov 2024 by Customer Service, Hotel Management
Colby, thank you for staying with us at Element Ontario (California). We're delighted to hear you enjoyed the kitchenette, spacious bathroom, and patio. It's great that the free parking was honored for your stay. We hope to welcome you back soon!
by A verified traveler from Fresno
Posted 18 Nov 2024
Amazing hotel! Perfect for Toyota Arena event!
Will definitely be staying here again!
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Gillermina, we’re delighted you loved your experience at Element Ontario (California)! We're thrilled to know it was perfect for your event. We look forward to welcoming you back again soon!
by A verified traveler from hawthorne
Posted 16 Nov 2024
Love it
Comment from Hotel Management
18 Nov 2024 by Customer Service, Hotel Management
Terri, it’s wonderful to hear you had a great time at Element Ontario. We're looking forward to your next visit!
by A verified traveler
Posted 13 Nov 2024
Favorite hotel
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Angela, we're delighted you loved your experience at Element Ontario (California). Thank you for choosing us as your favorite hotel. We look forward to welcoming you back soon!
by A verified traveler
Posted 12 Nov 2024
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Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Tammy, we’re delighted you loved your experience at Element Ontario (California). Our team is thrilled to know that your stay was enjoyable. We hope to welcome you back for another wonderful visit soon!
by A verified traveler
Posted 12 Nov 2024
Really good spot to stay
Comment from Hotel Management
12 Nov 2024 by Customer Service, Hotel Management
Kendra, we're delighted you loved your experience at Element Ontario (California). Thank you for choosing to stay with us!
