Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Dec 2024
Really disappointed!!! Why is Elan almost 2x the price of other much better hotels just a few blocks away? This place is noisy during the day, The first floor level has people transiting all day, parking is extra and a rip off. Checking in was a joke, This place feels more like an old pension than anything else. Never again!
by A verified traveler from Marblehead
Posted 10 Dec 2024
Convenient location, staff onsite late at night; front doors locked. Finishes / fixtures need updating.
by A verified traveler
Posted 10 Dec 2024
The Hotel is very cute and the rooms are spacious and clean. Amenities' are extremely limited. The coffee is terrible and itis not possible to get any bottled water or drinks on the premises.
by A verified traveler
Posted 5 Dec 2024
location is terrific
by A verified traveler
Posted 3 Dec 2024
Garage parking , elevator takes you to office and room . Only 2 floors , nice rooms, easy access to everything.
Comment from Hotel Management
4 Dec 2024 by Oscar Vargas, General Manager, Hotel Management
Dear Guest, Elan staff and management would like to thank you for giving us the privilege of serving you. We hope to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas, General Manager
by A verified traveler
Posted 19 Nov 2024
Our one day stay was a good experience. Our Rm.110 was exceptionally quiet.
Comment from Hotel Management
20 Nov 2024 by Oscar Vargas – General Manager., Hotel Management
Dear Guest, The Elan Inn staff, and the management would like to thank you for giving us the privilege to serve you. We hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas – General Manager.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Oscar Vargas – General Manager., Hotel Management
Dear Guest, The Elan Inn staff, and the management would like to thank you for giving us the privilege to serve you. We hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas – General Manager.
by A verified traveler
Posted 5 Nov 2024
Great area!
Comment from Hotel Management
11 Nov 2024 by Oscar Vargas – General Manager., Hotel Management
Dear Guest, The Elan Inn staff, and the management would like to thank you for giving us the privilege to serve you. We hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas – General Manager.
by A verified traveler
Posted 29 Oct 2024
Very conveniently located for shopping, dining!
Comment from Hotel Management
11 Nov 2024 by Oscar Vargas – General Manager., Hotel Management
Dear Guest, The Elan Inn staff, and the management would like to thank you for giving us the privilege to serve you. We hope to be able to welcome you soon! Safe Travels and Kind Regards, Oscar Vargas – General Manager.
by A verified traveler from Grover Beach
Posted 29 Oct 2024
The hotel is conveniently located close to Cedars Sinai. Although the room was clean, the hotel itself (hallway and elevator areas etc) smelled of old cigarette smoke. We paid upfront through Expedia but upon checkout, the hotel made us pay a random $20 fee (not for parking). That was irritating. We asked to speak to the manager but the front staff said that was impossible and we were on our way to Cedars Sinai for a friends surgery and didn't have the time to deal with it but it was annoying.
Comment from Hotel Management
29 Oct 2024 by Oscar Vargas General Manager, Hotel Management
Dear Guest, thank you for allowing Elan to serve you. We value you and your business and apologize for not fulfilling your expectations. Thank you for being our guest! Safe Travels and Kind Regards, Oscar Vargas General Manager
