Ratings based on 991 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
The TV had almost no reception, and was very dated. Only had one channel that was partially available to watch. No other channels were available. The AC was crazy loud inside of the room, so I had to leave it off at nights.
They charge $30 for parking. But you can find street parking that is like 5 min away.
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 3 Nov 2024
They want to charge everything, $30/night parking for uncovered lots in Torrance? A lot of street parking is available, why you treat your customers that bad???
The card readers in elevators are terrible, really hard to read your card key, so many people complained but the employees don't care. USB chargers in room never works. Is this a DoubleTree quality?
by A verified traveler
Posted 27 Oct 2024
I haven’t been to this DoubleTree in years I grew up in Torrance so this hotel has been around and it is a nice hotel… I have a few gripes… my room trash bin has not been emptied and it looked like it was cleaned very hastily… the parking is $30 a night it is no included with your stay and they do not validate… I remember back in the day I could park for free enjoy the bar and restaurant and go home… this is Torrance not LA so I was taken aback by paying for parking especially if I’m staying and paying to be at the hotel… lastly when confirming my room the day of I got a very rude receptionist who was treating me very badly over the phone I didn’t get her name but she hung up on me… the rest of the staff was friendly but that one lady put a bad taste in my mouth for the Torrance Double Tree.
by A verified traveler
Posted 25 Oct 2024
Nice place. They have a peloton bike but it wouldn’t work because there was no internet service. I left the front desk know but they acted like I didn’t know how to use it. I was unable to connect to the WiFi myself because the settings were locked by an admin. I also left a note there was no shower gel and they didn’t refill it. The second night I removed the bottle and set it on top of the note which it then got refilled. The complimentary breakfast was really nice though. Room was clean. The gentleman that ran the breakfast was very friendly and did a great job taking care of everyone.
by A verified traveler
Posted 6 Oct 2024
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 10 Sep 2024 on Hotels
by A verified traveler
Posted 27 Aug 2024 on Hotels
This hotel is one of my favorites
So close to redondo beach.
by A verified traveler
Posted 19 Aug 2024
