Ratings based on 1,686 Verified Reviews

3.9 out of 5
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Perfect for the parade
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Donald, thank you for staying with us at DoubleTree By Hilton Los Angeles Downtown. It’s great to know you found our location perfect for the parade. We look forward to welcoming you back for future events!
3 out of 5
by A verified traveler

Posted 16 Nov 2024
Tired hotel.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Claudine, thank you for sharing your thoughts. We understand that maintaining our surroundings is essential and assure you that our team is dedicated to continuous improvement. Your feedback is valuable to us.
5 out of 5
by A verified traveler

Posted 16 Nov 2024
No complaints, would stay again. Very friendly and helpful staff. Otherwise convenient but slightly pricey structured parking underneath the hotel.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Brandon, it's great to know you had a pleasant stay at DoubleTree By Hilton Los Angeles Downtown. Our team members are delighted you appreciated their assistance, and we're glad the location was convenient for you. We look forward to welcoming you back!
5 out of 5
by A verified traveler from Geneva

This traveler left a rating score only Posted 15 Nov 2024
5 out of 5
by A verified traveler

Posted 15 Nov 2024
The cleanliness
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
1 out of 5
by A verified traveler

Posted 14 Nov 2024
Not a relaxing night due to loud noises. For example, siren from outside the building, people slamming their doors, elevator that is under repair and I got electrocuted. Maybe we will try next time.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Maria, thank you for providing your feedback. It sounds like there were several factors that impacted your experience. We value your input and hope to provide a more restful stay in the future.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
The hotel property and staff were great.
Comment from Hotel Management
14 Nov 2024 by Customer Service, Hotel Management
Arron, we're delighted you loved your experience at DoubleTree By Hilton Los Angeles Downtown. Our team members greatly appreciate your kind words. We hope to welcome you back soon!