Ratings based on 968 Verified Reviews
3.1 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
nice
by A verified traveler
Posted 20 Nov 2024
good
by A verified traveler
Posted 18 Nov 2024
As with so many once functional American motels, the owners have cheaped out on operating costs, and it shows.
Beds are comfortable and location is convenient, near the freeway with several good truck stop dining options nearby.
However, bath drain was full of other people's hair that swilled round our ankles during showers. Only open floor area was swept, with dust and debris accumulated next to furniture. Hair dryer, main light bulb and telephone (until we reconnected it) didn't work. Faucet, toilet flush and coffee machine leaked.
Room was sold as "sleeps 5" but only slept 4, so false advertising with no extra beds available. 3 towels and 1 toilet roll were provided for 5 people upfront.
Comment from Hotel Management
20 Nov 2024 by Manager, Hotel Management
Hello Jennifer, We apologize for the inconveniences you experienced during your stay. We appreciate your compliments on our comfortable beds and convenient location. Your feedback regarding the maintenance issues in the room will be shared with the relevant teams for improvement. We value your input and hope to provide a better experience in the future.
by A verified traveler
Posted 17 Nov 2024
Quite clean property
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Michael,We are pleased to hear that you found our property to be quite clean. Your feedback is appreciated, and we strive to maintain high standards of cleanliness for all our guests. If you have any further comments or concerns, please do not hesitate to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 15 Nov 2024
Check out clerk was very helpful.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Kathy,We are pleased to hear that you found our check-out clerk to be helpful during your stay. If you have any further feedback or comments, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
by A verified traveler
Posted 14 Nov 2024
This was a great place to stay as a single traveler. The front desk employees were very friendly. Rooms were nice and clean.
The only downsides to this place were that each day you were there the Wi-Fi password voucher reset so you would have to go to the front desk for a new code. Also, there was a very limited option for breakfast in the morning (Cereal and Waffles).
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Cae,We are delighted to hear that you enjoyed your stay with us as a single traveler and found our rooms to be nice and clean. We appreciate your feedback regarding the Wi-Fi passwords and breakfast options, as we are continuously looking to improve our services for all guests. Your comments will be shared with our team for future consideration.
by A verified traveler
Posted 12 Nov 2024
I don't mind cheaper motels but this one was bad. There were stains on the sheets, the shower head was very dirty and coming out of the wall, the towels didn't appear to have been cleaned, there was cobwebs and dead spiders in the corners and doorways, there were suspicious stains on the chairs, there was spilled coffee all over one of the tables, the walls were damaged. On top of all that, the hot tub didnt work even though we were told it did, the breakfast was literally plain cheerios, the wifi never worked, and there were people smoking outside the room even though it was supposed to be non-smoking. It was very loud anytime people walked past or talked outside. There were a few times during the night that I woke up thinking someone was trying to break down my door because of the noise from the stairs. I definitely will never be returning to this property and am honestly surprised at how nasty it was. Days Inn is usually more decent.
Comment from Hotel Management
15 Nov 2024 by Manager, Hotel Management
Hello Taylor, We apologize for any inconveniences experienced during your stay with us. Please know that guest feedback is valuable to us in making necessary improvements for future guests. We encourage you to contact our management team directly to further discuss your concerns. Your comments will help us address these issues to ensure a better experience for all guests in the future.
by A verified traveler
Posted 10 Nov 2024
The price was good, and check in was quick, as well as easy. Within walking distance of a great pizza place.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Tiffany,We appreciate your positive feedback regarding our competitive pricing, efficient check-in process, and convenient location near a popular pizza spot. It's great to hear about your enjoyable experience during your stay. We hope to welcome you back in the future for more delightful moments in our vicinity.
by A verified traveler
Posted 1 Nov 2024
Ants 🐜 need to be sprayed
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello gabrianna,We apologize for any inconvenience caused by the ants. We recommend reaching out to our management team to address this matter further. Thank you for bringing this to our attention.
by A verified traveler
Posted 31 Oct 2024
Terrible place to stay
Comment from Hotel Management
2 Nov 2024 by Manager, Hotel Management
Hello Andres,We are sorry to hear that your stay did not meet your expectations. We value all feedback to help us improve our services for future guests. Should you wish to discuss your experience further, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
