Ratings based on 957 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from san diego
Posted 25 Nov 2024
Clean hotel, great amenities, secure parking. Works great if you have an early flight from LAX
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 24 Nov 2024
Thumps up
by A verified traveler
Posted 24 Nov 2024
Drove 18 hours was very tired and they tell us they are on break we have to wait to check in , while she sat on the couch right beside the counter playing on her phone ! Very unprofessional should have had someone else working if breaks need given !! The room smelled and the knob on the shower was hard to turn the water was either to hot or to cold! The sausage on the breakfast bar was undercooked the eggs tasted like water and orange smelled like stinky feet ! We only had two towels in our room and we reserved for four people ! Will not stay again !!
by A verified traveler
Posted 23 Nov 2024
Nice place
Comment from Hotel Management
24 Nov 2024 by Comfort Inn Management , Hotel Management
Thank you so much for not only staying with us but also for taking time to share your experience with others. I am glad to hear your overall stay was enjoyable. We greatly appreciate any feedback from our valued guests, like you, as it gives us opportunities to monitor and improve our service.We look forward to welcoming you back should your travels bring you to the Los Angeles area.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Comfort Inn Management , Hotel Management
Thank you so much for taking the time to write a review. We truly value and appreciate all guest feedback and look forward to seeing you on your next visit.
by A verified traveler
Posted 17 Nov 2024
Good service
Comment from Hotel Management
24 Nov 2024 by Comfort Inn Management , Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Comfort Inn Management , Hotel Management
Thank you so much for taking the time to write a review. We truly value and appreciate all guest feedback and look forward to seeing you on your next visit.
by A verified traveler
Posted 14 Nov 2024
This has been my second time staying in this location in LA. Rooms are clean and service has been great. They also have great breakfast. Have some good dining options around the area. Definitely recommend
Comment from Hotel Management
24 Nov 2024 by Comfort Inn Management , Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
by A verified traveler
Posted 12 Nov 2024
Breakfast is good
Comment from Hotel Management
12 Nov 2024 by Comfort Inn Management , Hotel Management
Thank you for sharing the positive feedback regarding your recent stay with us here at the Comfort Inn Cockatoo Near LAX. We strive to provide excellent service to every guest and I will be sure to share your comments with our entire staff.
