Ratings based on 407 Verified Reviews

2.4 out of 5
33% of guests recommend
2.3 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 4 Nov 2024
When I arrived my room was dirty visibly had trash on the floor hair on the floor loose change a sandwich wire tie and some crumbled wrappers in the corner, the floor was not swept or mopped an visually you could see dirty wet foot prints in the shower.. when I went to the front desk to complain the front desk said that’s the nice room… I asked for a clean room an he said he could have a maid come clean it… I paid for a clean room not for them to clean it when I brought it to their attention… when I asked for a new room I was given a room in vested with roaches… literally opened the door and roaches were scattering everywhere… absolutely disgusting.. the nicest part of this place was the name chateau… This place is HORRIBLE literally had drugged out zombies walking around the parking lot am going from one room to another and a guy was walking around with a hypodermic needle on his ear and offering drugs …
1 out of 5
by A verified traveler

Posted 28 Oct 2024
The people that were hanging around on the steps, it didn't look safe. I was very uncomfortable. We check in and check out very unhappy
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
1 out of 5
by A verified traveler

Posted 13 Oct 2024
There’s a lot of homeless they have people weird I couldn’t sleep because People was outside talking running drinking. It was terrible.
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Great
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024
3 out of 5
by A verified traveler

Posted 27 Aug 2024 on Hotels
Room had no towels, no toilet paper, no tv, gang writing on the mirrors. Missing the very basics. If they just provide basic things maybe it would be a good hotel. Somebody is not doing their job and needs to be replaced.
5 out of 5
by A verified traveler

Posted 23 Aug 2024
,
1 out of 5
by A verified traveler

Posted 11 Aug 2024
Very dirty, loud and had roaches, tv didn’t work, bed felt like it was going to break . No small towels and bathroom was leaking, floor was very dirty too
3 out of 5
by A verified traveler

Posted 28 Jul 2024
Great