Ratings based on 978 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Saina,We're thrilled to hear you had a wonderful experience with us! Please don't hesitate to reach out if there's anything else we can do for you.
by A verified traveler
Posted 21 Nov 2024
The propertys location is great. The staff is great. The room faced the street and it was so loud / the beds were uncomfortable. You felt the springs
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Nicholas,We appreciate your positive feedback on our location and staff. We regret to hear about the noise issue you experienced and have noted your comments on the comfort of the beds. Your feedback is valuable to us as we strive to enhance our guests' experiences.
by A verified traveler from Lafayette
Posted 15 Nov 2024
I had business in the area around Westfield Mall and this hotel was in a perfect location. Comfortable room; great price; and friendly staff. I would stay there again when in the area.
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Steven,We're thrilled to hear that our convenient location, comfortable rooms, excellent value, and friendly staff met your needs during your stay. We look forward to welcoming you back when you're in the area again.
by A verified traveler
Posted 10 Nov 2024
3rd stay - like this hotel!
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Susan,We are delighted to hear that you enjoyed your 3rd stay with us! Your continued loyalty is truly appreciated, and we look forward to welcoming you back for your 4th visit. Thank you for choosing our hotel as your preferred destination.
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello wilma,Dear Valued Guest, we are thrilled to hear that you had an excellent stay with us! We appreciate your kind words and hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 6 Nov 2024
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Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Gavin,We are sorry to hear you were disappointed with your stay. Your feedback is valuable to us and will be shared with our team for improvement. We hope you give us another chance to exceed your expectations in the future.
by A verified traveler
Posted 5 Nov 2024
Nice rooms.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Nicholas,We appreciate your positive feedback regarding our rooms. Thank you for choosing to stay with us.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello binyomin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello James,We are stoked to hear that you had a wonderful stay with us! Our team is pleased that you enjoyed your time at our hotel and we look forward to welcoming you back soon for another excellent experience.
by A verified traveler from Alexandria
Posted 29 Oct 2024
Keep in mind you will have to come
Up with an additional amount for the room when you arrive for a “deposit” and you will
Not get your deposit back for days! So have more money or else! Be careful!!!
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Rojea, We appreciate you sharing your feedback with us. Please note that the deposit requirement is a standard practice for incidentals. We apologize for any inconvenience this may have caused you. For any deposit-related inquiries, we recommend contacting our management team directly for further assistance.
