Ratings based on 983 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Las Vegas
Posted 15 Dec 2024
Claims to be 5-star no coffee machine and no fridge. Noisy event. Junk fees $58 per night. Un-tasty breakfast. Nothing of interest near the hotel
by A verified traveler
Posted 11 Dec 2024
Property is ok but extra fees are so ridiculous. $70 for parking per night a $54 resort fee per night is a lot, more than the rate per night I initially paid.
Will not come back, there are plenty of decent options around
by A verified traveler
Posted 2 Dec 2024
This place is a gem
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Front Office, Hotel Management
We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 26 Nov 2024
Insanely perfect. Gorgeous lobby to have a cocktail in. Rooms are well appointed with comfortable beds. The restaurant breakfast was delicious with a wide variety. The staff was friendly and attentive. Highly highly recommend.
Comment from Hotel Management
1 Dec 2024 by Front Office, Hotel Management
Hello, Mercedes! Thank you for your 5-Star Rating!We appreciate your feedback and look forward to welcoming you back!
by A verified traveler from Bartlett
Posted 22 Nov 2024
Understaffed or just not fully trained. Loud hotel guests. The room noise insulation is terrible
Comment from Hotel Management
1 Dec 2024 by Front Office, Hotel Management
We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Front Office, Hotel Management
We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Front Office, Hotel Management
We appreciate your feedback and look forward to welcoming you back!
by A verified traveler
Posted 15 Nov 2024
The hotel was just ok nothing special. For the price we paid it should have been much better and cleaner. We stayed there 3 nights but the first night we barely slept as the air conditioner unit made such a loud noise outside the hallway that we could not sleep at all. The pillows were also uncomfortable. There were 4 people in the room 2 adults and 2 children and they only gave us 3 towels. We asked fir more towels but they didn't come until the next day. The day of check out we had to pay an addition $125 for some kind of "hidden spa fee" which included the use of the pool of which we never used. I guess they forgot its November and the temperatures drop. When we stayed there in was in the low 60's. I don't think it worth staying here and definitely will not be returning.
