Ratings based on 973 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.
by A verified traveler
Posted 17 Nov 2024
Nice property
Comment from Hotel Management
19 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us. We appreciate your input, as it helps us identify areas for improvement.
by A verified traveler
Posted 15 Nov 2024
Only thing was parking lot was not easy to find until I checked in and they shared the info
Comment from Hotel Management
19 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.
by A verified traveler
Posted 15 Nov 2024
It was a walkable distance from different places I wanted to visit.
I stayed for three nights and couldn't sleep at all because it was very nosy. You could heard the people next door talking, snoring and flushing the toilet. The AC announces when it would start by a loud bang every 10 minutes.
My room was in need of repair as the walls were dirty in cartain areas and with holes.
I guess since it was a 'historic hotel' it may be difficult to 'fix' certain aspects.
The areas outside were very clean, felt safe and lots of places to eat.
Comment from Hotel Management
19 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay, We understand how important comfort and peace are when staying with us.Your comments regarding the noise, air conditioning and room conditions will be address immediately with our team.We are glad to hear you appreciate the location and the cleanliness of the surrounding areas. Your feedback in invaluable and we will work diligently to improve. Should you decide to give us another chance, please feel free to reach out so we can ensure that your next stay is much more enjoyable.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Brand Plaza Hotel Management, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel.
by A verified traveler
Posted 4 Nov 2024
This is a great hotel in Glendale close walking distance to restaurants and shopping. I love staying here, the service is great, it's very clean, and cozy like home. The price isn't bad either. There is parking available for 8 bucks a night which is a steal for the area. I would warn that there isn't a elevator, I don't mind because there is only 2 floors. Staying here for the holidays is great because the Americana mall has all the holiday vibes and it's close by.
Comment from Hotel Management
4 Nov 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us. We appreciate your input, as it helps us identify areas for improvement.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us. We appreciate your input, as it helps us identify areas for improvement.
by A verified traveler
Posted 2 Nov 2024
Limited
Comment from Hotel Management
4 Nov 2024 by Front Desk, Hotel Management
Thank you for taking the time to share your feedback regarding your recent stay at the Brand Plaza Hotel. We appreciate your input, as it helps us identify areas for improvement.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to share your kind words about your recent stay at our hotel. We’re thrilled to hear that you had a pleasant experience with us. We appreciate your input, as it helps us identify areas for improvement.
