Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Awful Service and Horrible Communication
Posted 1 Jun 2021 on HotelsI would never know what property looked because the that are renting are horrible communucators. I was told to contact Yvette or Richard before coming to property, I called Yvette and she acted like she didnt know what i was talking about. I called her again and her voicemail full. Called Richard, his voicemail was full. I emailed the web address that was on conf form, never heard back from anyone. THIS IS A SCAM. I would NEVER in life pick this property again. As a matter of fact I am going to report them. Aweful customer service and everyone involved in this post need to be trained and ashamed.
by A verified traveler
Posted 31 Mar 2021
by A verified traveler
Great space and location
Posted 27 Feb 2020 on HotelsThe apartment was wonderfully set up. Perfect for a stay downtown with some friends or, in my case- colleagues attending a trade show.
There were plenty of towels and there was kitchen supplies which was great. The apartment was clean and we'll kept.
2 frustrating parts of the stay we're that we only had one FAB key to get in and out of the building and up and down the elevators. There were 2 door keys but you can't get anywhere with just that. Since there is space for 3 or 4 people to stay here, that was quite annoying. I hope they replace the second FAB for future. The rooms both had shades only- sheer, light shades. The single room had a very bright light shining in from the hallway that was so bright I couldn't sleep. The double room had bright street lights shining in as well. I would say that these 100% need to be updated or at least add dark curtains to make the night's sleep more comfortable.
Comment from Hotel Management
28 Feb 2020 by Angela, Hotel Management
Thank You so much for your review. We will look into revising any issues for future guests. We hope to host you again soon.
Angela
QCS Customer service
by A verified traveler from Birmingham, UK
Posted 19 Jan 2020
The property is in a great location and it’s nicely appointed. The kitchen is very modern and has everything you could want (hob, oven, microwave and dishwasher). The beds are comfortable and the lounge area is nice. The downsides are that the shower is very poor and there were insufficient towels. I had to go and buy hand towels for the kitchen and bathroom and there were only three small sized bath towels in total which was not ideal for an apartment that sleeps four!
Comment from Hotel Management
21 Feb 2020 by Angela QCS customer service , Hotel Management
Thank you for your feedback. We will do our best to revise these issues. Thank you for your stay. We hope to host you again in the future.
by A verified traveler
Posted 5 Jan 2020 on Hotels
It was great and convenient location
Comment from Hotel Management
16 Jan 2020 by QCS Properties, Hotel Management
Thank you for your feedback. We are glad to hear you enjoyed your stay. We look forward to hosting you again in the near future.
by A verified traveler from San Diego
Posted 4 Jan 2020
not enough towels, only 4 for a 6 persons apartment
it needs blackout blinds instead of light filtering, especially the room next to the exterior hallway, all exterior hallway light comes in as a daylight inside
recommended to have another mirror in one of the rooms for ladies make up
Comment from Hotel Management
16 Jan 2020 by QCS Properties, Hotel Management
We're sorry that you did not have sufficient towels, this was definitely in error, since the unit is normally stocked with 8 towels. We will work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 5 Nov 2019
The location is not so great. Pretty far from shops
/restaurants.
No place to hang towels. Towel rack needs to be fixed. Shampoo/soap provided not desirable.
Otherwise it was a comfortable stay.
Comment from Hotel Management
6 Nov 2019 by QCS Properties , Hotel Management
Thank you very much for staying with us. We appreciate your feedback. We have noted your concerns and are working hard to address them. Thank you for helping us improve. We hope to host you again in the near future.
by A verified traveler
Posted 1 Sep 2019
Comment from Hotel Management
2 Sep 2019 by QCS Properties, Hotel Management
Thank you for you're wonderful feedback. We are happy to hear you enjoyed your stay and we look forward to hosting you again.
by A verified traveler
Expensive!
Posted 26 Aug 2019 on HotelsComment from Hotel Management
26 Aug 2019 by QCS Properties, Hotel Management
Thank you for your feedback. We are glad you enjoyed your stay. In the future, we advise booking with anticipation because as the summer months approach availability decreases and prices increase.
by A verified traveler
Posted 20 Aug 2019
Comment from Hotel Management
22 Aug 2019 by QCS Properties, Hotel Management
Dear Guest,
Thank you so much for your feedback. We are so sorry that you did not enjoy your stay. We take this very seriously and we would like the opportunity to address your concerns. Please feel free to contact us at your earliest convenience.
