Ratings based on 962 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Property location was nice, although the room was tiny and felt dirty. It was extremely humid in the room and there was mold on the wall behind the curtains.
by A verified traveler
Posted 25 Nov 2024
So it’s supposed to be a boutique hotel, so why do they let people roam around the halls at 1:00am talking loudly? These were not your typical partiers, I really never figured out if they were guests, hotel staff, or what. This went on for long enough that I tried to call the front desk, but turns out there is no number that works. Last time I will stay there
by A verified traveler
Posted 21 Nov 2024
There was nothing about the experience that I can say was positive. I only stayed one night out of a four night reservation. Run down. Dirty. Noisy. Practically slept in a room next to the front desk in the lobby. Dirty bathroom. Worn down furniture. Photos online are completely misleading. No refund even if I checked out three days early. Horrible.
by A verified traveler
Posted 20 Nov 2024
My husband and I had a fantastic stay, the staff were friendly and welcoming. Due to a mistake with the room listing on Expedia we were given a free upgrade to the King Suite, which was a lovely touch. The check in and check out procedure was quick and easy, and we received our deposit back almost instantly, had no issues with the room access codes. The property has an "old Hollywood" kind of vibe which we loved, we didn't find the noise from Santa Monica Boulevard to be a problem at all, neither was the noise from neighbouring rooms - overall we found it to be surprisingly peaceful for such a central location. The rooftop terrace was cute, we saw a hummingbird up there on our last day, amazing! The location is perfect for exploring Beverly Hills and West Hollywood, great bars, restaurants and coffee shops are a 10 minute walk away, as well as upmarket boutiques, and the area feels safe. For the room rate you're really going to struggle to find a better price in a comparable location. We wouldn't hesitate to book a stay here again in the not too distant future, thank you to all for an unforgettable stay.
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Hotel was very clean. Convenient location; close to restaurants, bars, supermarkets and public transport. No elevator.
Comment from Hotel Management
11 Nov 2024 by Winfield , Hotel Management
Thank you for sharing your experience! We're delighted to hear that you found the hotel clean and enjoyed the convenient location with easy access to restaurants, bars, supermarkets, and public transport. We do apologize for the lack of an elevator maintenance and appreciate your understanding. Your feedback is valuable, and we hope to welcome you back on your next visit!
by A verified traveler
Posted 10 Nov 2024
Great place to stay, but definitely not a quiet spot! Easy access and great area.
Comment from Hotel Management
11 Nov 2024 by Winfield , Hotel Management
Thank you for sharing your thoughts! We’re so glad to hear that you enjoyed the location and found it easy to access. We understand that the area can be lively, and we appreciate your understanding of the vibrant environment. We hope to welcome you back for another stay, and if you're looking for a quieter experience, please don't hesitate to reach out—we’ll do our best to accommodate your preferences.
by A verified traveler
Posted 7 Nov 2024
Stayed for 7 days at Beverly Terrace. The rooms were clean. Unfortunately there was one night where we experienced no hot water which was disappointing. The bathroom didn’t have a fan which bathroom exhaust fan which was unfortunate. Had a lot of extra moisture and humidity in the bathroom every time we use the shower. We did our own room service so we didn’t have to pay any additional fees. Overall the stay was good. Walkable distance to a lot of restaurants and local places in the area.
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 7 Nov 2024
The staff was really polite
