Ratings based on 976 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The hotel was clean and the staff was very friendly. Kevin was especially helpful with suggesting places to visit and the best restaurants nearby. The location was great because it’s not far from Santa Monica.
Comment from Hotel Management
20 Nov 2024 by Bw Team, Hotel Management
Thank you so much, Farrah for staying with us and submitting a perfect score. We love to serve you again when you come back to Southern California.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Bw Team, Hotel Management
Thank you for staying with us and submitting a perfect score. We hope to see you again soon.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Bw Team, Hotel Management
Thank you, Lanisha for the perfect score. We hope to see you again.
by A verified traveler
Posted 18 Nov 2024
Highly recommend this place for very safe clean & the most important thing, good customer service specially Fred, he is wonderful, we were group of 11 people, all were happy and definitely we will back to this amazing hotel in our next trip to LA
Comment from Hotel Management
19 Nov 2024 by Bw Team, Hotel Management
What a delightful review. Thank you so much, Nahid for this wonderful review and complimenting the staff. We are definitely looking forward to serve you again soon.
by A verified traveler
Posted 11 Nov 2024
Good location, relatively good price for the area
Comment from Hotel Management
11 Nov 2024 by Bw Team, Hotel Management
Thanks much, Igor for the perfect score. The hotel location is really good since we are centrally located to most tourist spots in LA. We hope to serve you again soon.
by A verified traveler
Posted 11 Nov 2024
A great place to stay. The rooms were nice and neat. The staff were great and very friendly. Definitely will return in the future!
Comment from Hotel Management
11 Nov 2024 by Bw Team, Hotel Management
What a lovely review. Thank you so much for staying with us, submitting a perfect score and complimenting the room and the staff. We are definitely looking forward to see you again in the near future.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Bw Team, Hotel Management
Thank you, Samuel for the perfect score. We love to see you again in the near future.
by A verified traveler
Posted 6 Nov 2024
Clean but tired rooms. Not close to food and not safe to walk after dark.
Comment from Hotel Management
6 Nov 2024 by Bw Team, Hotel Management
Thank you for staying with us. Although the hotel is in a residential area, we can say that this is a safe neighborhood. We hope to see you again.
by A verified traveler
Posted 5 Nov 2024
Cozy, comfortable, and clean. Perfect for a night or two in the area. Staff was extremely helpful dealing with a mishap (Expedia canceled my reservation out of nowhere) and polite. Only potential downside is that the parking lot has about eight spots, so it could get tight if the hotel is busy. Overall I would gladly stay again.
Comment from Hotel Management
5 Nov 2024 by Bw Team, Hotel Management
Thank you, Andrea for finding the hotel cozy, comfortable and clean. We hope to see you again in the near future.
by A verified traveler
Posted 3 Nov 2024
Not worth the price. Very outdated and NOT WORTH THE PRICE!!! Very noisy with dogs barking and walls and door are thin so we could hear everything… motel 6 would be a better choice than this
Comment from Hotel Management
5 Nov 2024 by Bw Team, Hotel Management
We are sorry for the bad experience you had. We already spoke to the owner of the dog that morning and they apologized. We hope that you'll come back so that we can serve you better next time.
