Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Andretta,Thank you for your rating of 4/5! We’re delighted to hear you enjoyed your stay with us. Your feedback is crucial in helping us identify what we’re doing well and where we can improve. If there were any specific aspects that could have enhanced your experience, please let us know. We strive for excellence and hope to earn that extra star during your next visit. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Dec 2024
Nice place to stay
Comment from Hotel Management
2 Dec 2024 by Hotel Manager, Hotel Management
Dear Tanya,Thank you for your feedback and for giving us a 4 out of 5! We're happy to hear that you had a nice stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Nov 2024
The rooms are clean and the staff is friendly. There is limited dining in the immediate area but accessible within a reasonable distance. This is a well operated facality.
Comment from Hotel Management
29 Nov 2024 by Hotel Manager, Hotel Management
Dear Stan,Thank you for your kind review! We're happy to hear that you found the rooms clean and the staff friendly. We appreciate your feedback about the dining options nearby, and we're glad you found them accessible. Our team works hard to provide a well-operated and comfortable experience, and we're grateful you noticed. We look forward to welcoming you again on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Nov 2024
Clean room. Easy parking with no charge. Nice options for breakfast.
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Daisy,Thank you so much for sharing your feedback! We're thrilled to hear that you had a positive experience with us. It's great to know that you appreciated the clean room, convenient parking, and the variety of breakfast options. We strive to offer a comfortable and hassle-free stay, and it's wonderful to hear that we succeeded in meeting your expectations. We look forward to welcoming you back in the future for another fantastic stay!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Nov 2024
Definitely an affordable option. My fiancé’s car was at the Nissan dealer in Gardena where he recently bought his care and we didn’t want to drive back to the Inland empire. Love that it’s super clean and near public transit. The breakfast was a REAL hot breakfast not some grab-and-go. I would stay here even for Anime Expo too next year.
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Mellyssa,Thank you for your great review! We're so glad to hear that our location worked well for your needs, and that you appreciated the cleanliness of the property. It’s fantastic that you enjoyed the hot breakfast, as we aim to provide a satisfying start to your day. We’re also happy to hear that the public transit access made your stay more convenient. We’d love to welcome you back for Anime Expo next year! Thank you again for your kind words, and we look forward to hosting you again soon.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Maurizio,We appreciate your feedback, which we have taken to heart. Your remarks are very encouraging and motivating to us and the staff. We strive to provide a relaxing environment for our guests, and we welcome a chance to improve in this area. We hope to see you again soon!Sincerely, Hotel Manager
by A verified traveler
Posted 20 Nov 2024
My first room was dirty upon arrival. The guests above me on night 2 were noisy all night. The last night I was moved to the top floor. Much better but almost no hot water the entire time.
Comment from Hotel Management
20 Nov 2024 by Hotel Manager, Hotel Management
Dear Michael,Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay, including the cleanliness, noise, and hot water problems. This is not the experience we aim to provide. We’re glad to know your final room was an improvement, but we’ll definitely look into the hot water issue and noise levels to ensure a better experience for future guests. We truly appreciate your comments and hope you’ll consider staying with us again for a more enjoyable visit.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
Property provided what I needed. Room was clean and quiet. Breakfast was good but the selection was lacking the last hour of service.
Comment from Hotel Management
19 Nov 2024 by Hotel Manager, Hotel Management
Dear David,Thank you for your feedback! We're glad to hear the property met your needs and that you found your room clean and quiet. It’s great to know you enjoyed the breakfast, though we apologize for the limited selection during the final hour of service. We’ll share your comments with our team to ensure better consistency throughout breakfast hours. We hope to have the pleasure of welcoming you back for another comfortable stay in the future. Thank you for staying with us!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Nice
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Hector,Thank you for your wonderful 5 out of 5 rating! We're so glad to hear that you found your stay nice. Your feedback means a lot to us, and we’re thrilled that we could meet your expectations. If there’s anything specific you enjoyed or any suggestions you have, please feel free to share. We look forward to the opportunity to welcome you back for another great experience!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Nov 2024
Thumbs Up!
Comment from Hotel Management
13 Nov 2024 by Hotel Manager, Hotel Management
Dear Cariebeth,Thank you for the enthusiastic 5 out of 5 rating and the thumbs up! We’re delighted to know you had a fantastic experience with us. Your positive feedback motivates our team to keep delivering exceptional service. If there’s anything specific you’d like to share about your stay, we’d love to hear it. We can’t wait to welcome you back for another amazing visit!Sincerely, Hotel Manager
