Ratings based on 1,102 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Francisco
Posted 4 Dec 2024
Customer service terrible. When we checked in we advised the front desk that we would be leaving early each day (5:30am) and we would miss the daily breakfast that went from 7-10, so would it be possible to grab a few of the liquid coffee creamers? No. Straight up answer, sorry we can’t help you, we don’t have a key to the breakfast room. “Well who does?” “No one.” No one?! “Well the manager does but that person is gone.” Well if we leave our room number can someone help us? No. So… The next day we asked again, different person, same response… basically too bad for us. ALL WE WANTED WERE A FEW MINI CREAMERS, and all we were told is sorry, too bad, we don’t have a key.
Also the laundry room was closed due to a fire and the vending machine was broken.
One of the worst Best Westerns I’ve stayed at. Won’t stay again.
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by HN, Hotel Management
Thank you for your kind review and for staying with us!
by A verified traveler from Guangzhou
Posted 1 Dec 2024
everything is fine, but laundry only one machine, and not workable, time limited for laundry machine
Comment from Hotel Management
3 Dec 2024 by HN, Hotel Management
Thank you for your kind review and for staying with us!
by A verified traveler from Guangzhou
Posted 1 Dec 2024
laundry only one machine, and not workable
Comment from Hotel Management
3 Dec 2024 by HN, Hotel Management
Thank you for your kind review and for staying with us!
by A verified traveler
Posted 1 Dec 2024
Proprty was quiet and comfortable. Breakfast space was a bit small for amount of guests. Laundry area was out of service.
Comment from Hotel Management
3 Dec 2024 by HN, Hotel Management
Thank you for your kind review and for staying with us!
by A verified traveler
Posted 30 Nov 2024
Rooms could use a deep cleaning. Lots of dust, floor dirty.
Comment from Hotel Management
3 Dec 2024 by HN, Hotel Management
Thank you for your kind review and for staying with us!
by A verified traveler
Posted 29 Nov 2024
This is the top among the Best Western Plus hotels that I've stayed. Front desk girl is an angel. Your stress will go away if you see her. Breakfast was wonderful. Good options for coffee lovers. If NoorAli can exchange his precious smile with the guests at the dining hall during breakfast that would be a greatest wonder in this world.
Comment from Hotel Management
30 Nov 2024 by HN, Hotel Management
Thank you for staying with us and for your kind review!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by HN, Hotel Management
Thank you for staying with us and your kind review!
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by HN, Hotel Management
Thank you for staying with us and your kind review!
by A verified traveler
Posted 27 Nov 2024
Comment from Hotel Management
29 Nov 2024 by HN, Hotel Management
Thank you for staying with us and your kind review!
