Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 18 Nov 2024
the person next door had their tv on all night. i called the front desk. they said they would do something but nothing happened. paper thin walls.
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be installing new televisions with volume control to hopefully remedy this situation.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hotel Management, Hotel Management
Since you have not stated any issues in this review to account for the low score, we believe your review is based on two issues. One. Upon arrival you expected BW Reward Points. Only reservations made through the hotel website qualifies for their points. Two. You experienced an noisy refrigerator in your room. Once reported, this was exchanged.
by A verified traveler
Posted 9 Nov 2024
Very pleasant. Enjoyed our stay. The only fault we had was our room was a bit tired and probably could do with an update.
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 7 Nov 2024
It is a good hotel nicely positioned. Noise and smoking in fron of the room during the night is not so nice.
Comment from Hotel Management
7 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from N. Las Vegas
Posted 6 Nov 2024
Hot tub and pool are great, so is the breakfast. Rooms are clean and comfortable.
Comment from Hotel Management
7 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 30 Oct 2024
Very welcoming at the front desk.
Comment from Hotel Management
30 Oct 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 29 Oct 2024
Perfect for our needs to visit family and still have time to get some good food!
Comment from Hotel Management
29 Oct 2024 by Hotel Management, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
