Ratings based on 993 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
We stayed there three days. Didn’t use many of the services, but everything was very clean. People were friendly. We didn’t have any complaints so what more could you want.
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello Gail,We are delighted to hear that you had a pleasant stay and enjoyed the cleanliness of our hotel and the friendliness of our staff. We appreciate your kind words and are glad that your overall experience was positive. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
3 Jan 2025 by Manager, Hotel Management
Hello mac,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team always aims to provide exceptional service. We look forward to welcoming you back in the future.
by A verified traveler
Posted 21 Dec 2024
Staff was rude and the property was not kept up.
Comment from Hotel Management
21 Dec 2024 by Manager, Hotel Management
Hello laura,We value all feedback and regret to hear about your experience. We encourage guests to share concerns during their stay for immediate assistance. Our team strives to provide exceptional service, and we will address your comments internally to enhance our guests' experience. Thank you for bringing this to our attention.
by A verified traveler
Posted 11 Dec 2024
Great
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Hello mac,Thank you for taking the time to share your feedback with us. We appreciate your valuable comments and will take them into consideration for future improvements. We hope to have the opportunity to welcome you back again soon.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
11 Dec 2024 by Manager, Hotel Management
Hello Pedro, We appreciate you choosing our hotel for your stay. If you have any feedback to share about your experience, please don't hesitate to contact us. We value all guest input to improve our services.
by A verified traveler
Posted 8 Dec 2024
Half of the hotel with yellow tag (abandoned) and dark. Unoperated and abandoned vehicle in parking lot. Not enough lighting all over the property. Feeling unsafe and uncomfortable to stay. Paid a night but decided for not staying.
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello anton, We're sorry to hear about your experience and appreciate your feedback. Safety is our top priority, and we'll address the concerns you've raised to ensure a comfortable environment for all our guests. Your comments have been shared with the relevant teams for immediate action. We hope you will consider visiting us again in the future to witness the improvements firsthand.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Hello Troy,We are thrilled to hear you had a fantastic stay with us! We look forward to welcoming you back again soon.
by A verified traveler from Taipei
Posted 4 Dec 2024
It is a good place to stay. Clean, quiet and kind stuff.
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Erwin,We are delighted to hear that you enjoyed your stay with us! Our team works hard to ensure a pleasant and comfortable experience for all our guests. Thank you for acknowledging our clean and peaceful environment, as well as our friendly staff. Your feedback is truly appreciated, and we hope to welcome you back in the future.
by A verified traveler from Taipei
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Erwin, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
1 Dec 2024 by Manager, Hotel Management
Hello Crystal,We appreciate you taking the time to leave your rating. If there were any specific concerns during your stay, we kindly encourage you to contact us directly so we can address them accordingly.
