Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Staten Island
Posted 31 Dec 2024
by A verified traveler from miami
Posted 29 Dec 2024
Very nice location near the Santa Monica Pier and with view of the ocean. Clean. Room however had a smell of paint or chemical which was not pleasant. Also nosy as could hear other guests talk and walk by. Staff was nice l. Pricey
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Convenient locale , not crazy charming , but clean and friendly, parking is expensive and limited, be prepared for a expense charge.
by A verified traveler
Posted 21 Dec 2024
Nice
by A verified traveler
Posted 21 Dec 2024
Great access to Santa Monica beach and shops.
by A verified traveler
Posted 20 Dec 2024
Well appointed and updated. Enjoyed my stay - very comfortable room. Right next to the Santa Monica boardwalk and pier. Restaurants just a couple blocks away. Plan to stay again next time I'm in town.
by A verified traveler
Posted 9 Dec 2024
Very nice little hotel. Cute and really clean.
Comment from Hotel Management
12 Dec 2024 by Robert, Hotel Management
Hello Sally - Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our hotel clean and cute. It's always wonderful to receive positive feedback, and we hope to welcome you back again soon.Sincerely,Robert BargasGeneral Manager
by A verified traveler
Posted 5 Dec 2024
This is a very basic motel. Rooms are clean but very small, and there are no amenities to speak of. I had to wait a half hour to check in because there was a single person on duty, and they had stepped out for a break.
Comment from Hotel Management
12 Dec 2024 by Robert, Hotel Management
Hello Zachary - Thank you for sharing your feedback. We're pleased that you found the rooms clean, but we're sorry to hear about the size of the rooms, the lack of amenities, and the wait during check-in. We truly value your feedback and are actively working to address these issues to improve our guests' experience. We hope you’ll consider staying with us again in the future so we can provide a stay that meets all your expectations.Sincerely,Robert BargasGeneral Manager
by A verified traveler
Posted 1 Dec 2024
Front desk staff was rude.
Comment from Hotel Management
12 Dec 2024 by Robert, Hotel Management
Hello Kelly - Thank you for bringing this to our attention. We're very sorry to hear about your experience with our front desk staff. This is not the level of service we strive to provide, and we will address this issue with our team immediately. Your feedback is important to us, and we hope you will give us another chance to provide you with a better experience in the future.Sincerely,Robert BargasGeneral Manager
