Ratings based on 347 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Super cute and inviting court yard. Comfortable bed in a large clean room. Would definitely stay again.
by A verified traveler
Posted 22 Nov 2024
Very lovely place, the area is at a convenient location as it is close to downtown LA. The staff were very friendly, definitely will be booking this hotel in the future!
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Yanissy, thank you for staying with us at Alsace Hotel Los Angeles. We’re delighted you loved your experience, and it's wonderful to hear our team made your stay even more enjoyable. We look forward to welcoming you back in the future!
by A verified traveler
Posted 19 Nov 2024
Loved this hotel - super cute with great hospitality and great breakfast snacks and coffee in the morning. Would love to stay here again!
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Claudia, we’re delighted you loved your experience at Alsace Hotel Los Angeles. It’s wonderful to hear you enjoyed the charming atmosphere and morning treats. We look forward to welcoming you back soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Joseph, thank you for staying with us at Alsace Hotel Los Angeles. We hope you had a pleasant experience and look forward to the opportunity of welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
It has been one of the cleanest hotels we have stayed in. Super comfortable, close to parks, restaurants, quiet. I will definitely come back.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Andrea, thank you for staying with us at Alsace Hotel Los Angeles. We are thrilled you enjoyed the cleanliness and comfort of our accommodations, as well as our convenient location. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 18 Nov 2024
Loved the is place
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Vanessa, we're delighted you loved your experience at Alsace Hotel Los Angeles. We're looking forward to welcoming you back for another memorable stay.
by A verified traveler
Posted 18 Nov 2024
I was originally attracted by the lower price paired with the higher customer ratings. I was concerned about the West Adams location, but I didn’t see any negative comments about the area in the reviews.
The hotel is new and has nice amenities. I always care about the immediate smell in the halls and rooms and they were clean and pleasant. The beds and crisp white linens were heavenly. The contemporary decor was simple and elegant. It was quiet and felt safe and secure inside. I appreciated bottled water included each day.
The woman who checked me in was friendly and helpful. The parking was convenient and controlled and locked.
We did not have time or need to explore the area, but it felt a little unsafe. I had not stayed in the West Adams area and did not know what to expect. It seems like an area that is in the process of improving. There are new apartment complexes and a few restaurants.
It is 10-15 minute drive to USC. I would stay again, especially if the price remains lower than other boutique hotels.
Comment from Hotel Management
19 Nov 2024 by Customer Service, Hotel Management
Melissa, it's great to know you had a pleasant stay at Alsace Hotel Los Angeles. The team is thrilled you appreciated the hotel's amenities, cleanliness, and contemporary decor. It's also wonderful to hear that our team members left a positive impression during your check-in experience. Your feedback on the area is valuable, and it's great to see you consider returning. We look forward to welcoming you back.
by A verified traveler
Posted 12 Nov 2024
I was in town for a concert just for a weekend. It was a perfect stay for me. Came in late Friday, staff recommended a restaurant within walking distance and then I had breakfast the next day at a nice local cafe. Room was clean and comfortable. Property was quiet. Easy check in/check out process. They do have a small garage and the staff has to let you in and out HOWEVER they will be working on getting a system where the guest can scan themselves in and out. The property is aesthetically beautiful inside as well. Will definitely be returning.
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Ganielle, we are thrilled you enjoyed your stay at Alsace Hotel Los Angeles. It's great to know our team could assist with recommendations and that you found the room clean and comfortable. We appreciate your understanding regarding the garage process and are working on improvements for the future. We're looking forward to welcoming you back for your next visit.
by A verified traveler
Posted 11 Nov 2024
Nice property. Rooms are well outfitted. The deck was lovely. Very quiet. Staff was excellent.
Comment from Hotel Management
13 Nov 2024 by Customer Service, Hotel Management
Anthony, we’re delighted you loved your experience at Alsace Hotel Los Angeles. It’s fantastic to hear you appreciated the accommodations, the peaceful setting, and found the deck to be enjoyable. Our team members are thrilled to have made your stay special. We hope to welcome you back soon!
by A verified traveler from mission viejo
Posted 6 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Customer Service, Hotel Management
Olga, we’re delighted you loved your experience at Alsace Hotel Los Angeles. We look forward to welcoming you back for another exceptional stay.
