Ratings based on 1,044 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jan 2025
Awesome staff! My room was nice and comfy... Not spotless clean, but still ok. Would return...
Comment from Hotel Management
11 Jan 2025 by Customer Service, Hotel Management
Akeya, thank you for staying with us at Aloft El Segundo Los Angeles Airport. We’re delighted you found the team members awesome and your room comfortable. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 11 Jan 2025
The staff is amazing! Friendly, patient, and helpful.
Comment from Hotel Management
12 Jan 2025 by Customer Service, Hotel Management
Akeya, thank you for staying with us at Aloft El Segundo Los Angeles Airport. We’re delighted to hear that our team members made such a positive impression during your stay. We're looking forward to welcoming you back in the future!
by A verified traveler
Posted 11 Jan 2025
Very friendly staff and clean property. The noise transmission from room to room and room to hallway is what my three star rating is based on. The rooms are nice enough, I just wish there was better noise isolation. Even so, I slept comfortably and it was a good stay overall.
Comment from Hotel Management
12 Jan 2025 by Customer Service, Hotel Management
Benedict, it's great to know you found the team members friendly and the property clean. While the noise aspect influenced your rating, it's good to hear you were still able to enjoy a restful sleep and had an overall pleasant stay. Your feedback is valued, and it helps us improve the experience for future guests.
by A verified traveler
Posted 10 Jan 2025
it was fine
Comment from Hotel Management
11 Jan 2025 by Customer Service, Hotel Management
Stuart, thank you for sharing your feedback. We're glad to hear that your stay met your expectations. We hope to have you back in the future for an even better experience. Safe travels.
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Customer Service, Hotel Management
Fan, thank you for staying with us at Aloft El Segundo Los Angeles Airport. We're thrilled you had an enjoyable experience. Looking forward to welcoming you back!
by A verified traveler
Posted 9 Jan 2025
Good Place to stay and nice staff.
Comment from Hotel Management
10 Jan 2025 by Customer Service, Hotel Management
James, it’s wonderful to hear you had a great time at Aloft El Segundo Los Angeles Airport. The team members are pleased you found the stay enjoyable. We're looking forward to welcoming you back.
by A verified traveler from Santa Monica
Posted 8 Jan 2025
Great place close to LAX
Comment from Hotel Management
10 Jan 2025 by Customer Service, Hotel Management
Mark, we’re delighted you loved your experience at Aloft El Segundo Los Angeles Airport. Thank you for sharing your feedback, and we hope to welcome you back soon!
by A verified traveler
Posted 7 Jan 2025
Excellent staff
Comment from Hotel Management
8 Jan 2025 by Customer Service, Hotel Management
Jeffrey, thank you for staying with us at Aloft El Segundo Los Angeles Airport. We’re thrilled to hear you found our team members excellent. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 5 Jan 2025
Great stay!
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Stephen, it’s wonderful to hear you had a great time at Aloft El Segundo Los Angeles Airport. We hope to welcome you back soon!
by A verified traveler
Posted 5 Jan 2025
No Heating in the room
Staff brought a space heater to the room.
Terrible experience!
Comment from Hotel Management
7 Jan 2025 by Customer Service, Hotel Management
Henry, it seems your stay did not meet expectations and some aspects required extra attention. The team provided a space heater upon request to address the issue. Your feedback is valuable to us and will be considered for improvements. Thank you for sharing your experience.
