Ratings based on 118 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Always a fantastic hotel
by A verified traveler
Posted 8 Sep 2024
Enjoyed my stay here while skiing at Portillo. Bit of a hike to get to the hill but a nice drive in good weather
by A verified traveler
Nice property and excellent service
Posted 6 Feb 2024 on HotelsThe front desk staff spoke excellent English, which was a help for my poor Spanish skills! The hotel was clean and comfortable and our room had a nice view of the garden. The air conditioner was excellent! Parking was easy and safe. Breakfast had a good variety.
by A verified traveler
Posted 24 Jan 2024
The shower had VERY low water pressure and at full hot it was just barely warm. Housekeeping did not clean our room after the first night and the front desk insisted it was our fault even though we left the “clean room” sign on the door. When we returned, someone had turned the sign around. The front desk said I needed a picture of the sign as we left it, so they refused to clean the room.
The pool water was dirty and algae was on the bottom and sides. There’s pre but I think this is enough to give you an idea of the hotel.
by A verified traveler
Posted 14 Jan 2024
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Posted 20 Mar 2023 on Hotels
by A verified traveler
Posted 7 Jan 2023
Everyone was extremely nice and very professional.
by A verified traveler
Posted 1 Sep 2019
Seemed like one of the few modern Hotels in Los Andes area. Staff was great. Highly recommend.
Comment from Hotel Management
2 Sep 2019 by cecilia, Hotel Management
Thank you so much for sharing your experience with us!
by A verified traveler
Great hotel!
Posted 20 Aug 2019 on HotelsI love this hotel! Very clean, comfortable rooms, nice common areas. The included breakfast has a good selection of foods; there is also an on-site restaurant and bar that are open until late. The front desk staff was extremely nice and friendly, and very helpful.
There is convenient and safe parking. We didn’t use the pool because it was winter but it looked nice and clean. The location is very convenient to the town center, with a lot of restaurants and bars within a short walk. I would definitely stay here again.
Comment from Hotel Management
26 Aug 2019 by cecilia, Hotel Management
Thank you very much for your comments! We hope to see you soon.
